Cult Beauty Complaint Sentiment: Neutral

Our sentiment meter has detected that Cult Beauty complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cult Beauty, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 15, 2024

Cult Beauty complaint process

Do you have a dispute or had a bad customer experience with Cult Beauty? Submit your Cult Beauty complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cult Beauty.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cult Beauty complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cult Beauty?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cult Beauty complaints chart

We have received 4 complaints about Cult Beauty over the last 12 months. The graph below shows a monthly breakdown.

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Cult Beauty complaint statistics

Curious about Cult Beauty's track record in addressing complaints within the Beauty and Welness category? Dive into the all-time complaints data right here!

14
Total complaints
14
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 14 ratings

How to contact the customer service of Cult Beauty?

Below, you will find the contact information for the complaint department of Cult Beauty. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
011 44 20 3471 3000
Contact form:

You can contact the customer service of Cult Beauty by calling 011 44 20 3471 3000. If you want to reach out to Cult Beauty through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Cult Beauty reviews: (14)

Authentic experiences shared by our community for your benefit.

Incorrect order recieved and no resolution

Complaint from h ubhi on 12 June 2023 about Cult Beauty.

I ordered and paid NDD. I did not recieved my order, I recieved an incorrect one. I went on live chat numerous times, provided information required, no help. Got an email address and a response but after information was provided on... Read more

Comments: 0
Rating:

Package never arrived

Complaint from GUGU40 on 05 June 2023 about Cult Beauty.

I ordered the ordinary products on the 28th of April 2023, it is now 1 June and my order has not arrived . Cult beauty also refuses to refund me !!!! im absolutely LIVID Read more

Comments: 0
Rating:

Ignoring my refund request

Complaint from Ellie18 on 03 May 2023 about Cult Beauty.

I placed an order on 30th March with cult beauty. I recieved an email notification to say my parcel had been successfully delivered but I had not received it so I contacted Cult Beauty on facebook and asked for a... Read more

Comments: 0
Rating:

NUFACE TRINITY

Complaint from ellen costille on 14 April 2023 about Cult Beauty.

Bought a NUFACE TRINITY and other apparel worrh 420 euro sometime in Feb . 20 , 2023 but never came in spite of so many follow - up. They are big time scammer and never reimbourse my miney. You can't... Read more

Comments: 0
Rating:

Can’t get my refund back

Complaint from Veronika on 03 April 2023 about Cult Beauty.

I’ve placed an order in October 2022 for £344.25 and I’ve received the delivery where many items were missing and box was damaged and wet. I’ve puppies all the pictures and driver also took POD picture that you can see... Read more

Comments: 0
Rating:

Query not answered, trerrible customer service

Complaint from DBbbbbbbb on 06 March 2023 about Cult Beauty.

I want to know if a product I bought contained aluminium since the label stating 'no aluminium' has been deliberately obscured, presumably by Cult Beauty. There was no working phone number and the bot online was completely useless. It's a simple... Read more

Comments: 0
Rating:

Had 2 items missing from my 2022 advent calendar

Complaint from Amylynn03 on 18 January 2023 about Cult Beauty.

I had 2 items missing from my $300 Cult Beauty adamant calendar. Cult Beauty told me 6 times they will post a 10£ credit on my account and they have never done it. It's been 2 months since they said... Read more

Comments: 0
Rating:

Won’t refund me

Complaint from SR80 on 04 January 2023 about Cult Beauty.

I have been chasing a refund for a product lost in transit since beginning of December and still not received it. I was told it was processed , 10 days later still not received it and now keep being told... Read more

Comments: 0
Rating:

Items not delivered !

Complaint from Diana k on 10 December 2022 about Cult Beauty.

I have put 4 orders since one month ago and none arriving. The trackings said dispatched but none are really sent to me. 3 of the orders are said shipped but then returned to cult beauty 1 said dispatched but the... Read more

Comments: 0
Rating:

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