Skip to content
File a complaint
File a complaint

Cult Beauty complaints

Cult Beauty complaint: Ignoring my refund request

Open 141 views Beauty and Wellness
File your Cult Beauty complaint How does Complain.biz work?

Filed 3 May 2023 by Ellie

I placed an order on 30th March with cult beauty. I recieved an email notification to say my parcel had been successfully delivered but I had not received it so I contacted Cult Beauty on facebook and asked for a refund. I bought the products elsewhere as I needed them asap. They ignored my request for a refund and claimed to have sent me out a replacement parcel. I contacted them again and they asked me to simply return the unwanted parcel once I received in and they would refund me. However, the replacement parcel did not turn up again. I have contacted Cult Beauty every day for the last 2 weeks to let them know if didn’t arrive and to give me my money back and they are not responding to me. So it has now been over a month since I placed my order and I am still without my money back or the products.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Cult Beauty? Start the discussion above.

More Cult Beauty complaints

View all 14

Wronged by Cult Beauty too?
Make it sting!

Launch complaint