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Cult Beauty complaint: They lost the package, 3 months later I am still waiting

Open 200 views Beauty and Wellness

Filed 15 Apr 2023 by vanessa

EVRI (used by Cult Beauty) delivered to the wrong address and I got straight onto Cult Beauty as I could not locate the package anywhere in the surrounding homes or gardens.
I put in one of their official claim forms, send screen shots of where EVRI delivered (I couldn’t find the place myself though) and everything I could do to prove I made an order.
Nearly three months later, here we are, still trying to get some sort of update from Cult, but getting nowhere at all. I am out of money and with no products. I feel they have stolen from me

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