Myprotein complaint: Awful customer service

I order over $160 worth of protein during my current deployment and didn’t noticed the APO, AE address has autocorrected in their address system to a location in California until after the order was placed. I immediately tried to cancel and the account was giving me errors and wouldn’t cancel. I immediately emailed them asking to change the address of cancel the order. I sent several emails and finally received a response after the shipment was made. At which point they had stated because it was shipped they couldn’t help and my best bet was to “contact the courier.” Im honestly astounded at the quality of service or lack there of and the fact this was the response. Not to mention that they didn’t reply to my first email addressing the need to change the address or cancel the order prior to the order being shipped but answered to the second email stating it has shipped and that there was nothing they could do. Additionally; I contacted the courier who said the shipper is the only one authorized to make changes to the address. I’m incredibly furious and frustrated.