FlightHub complaint?

Do you have a dispute or a bad customer experience with FlightHub? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Just looking for information? Search through all 12 FlightHub complaints we received.

The FlightHub customer service number is 1-844-955-1714, and bookings can also be handled through the account section on flighthub.com. Have two references ready before you call: the FlightHub booking number and the airline confirmation code, because they are different things and the airline only recognizes its own.

One thing to know up front: FlightHub is a travel agency, so the airline will often refuse to change or refund a booking made through it and send you back again. Say that at the start of the call and ask the agent to act on the airline record while you are on the line. Start your complaint here and we open a case and keep coaching after you file: what to reply, when to push, how to escalate if nothing happens.

Start by working out who is actually holding your money. If the airline cancelled the flight, the refund comes from the airline through the agency and only moves once the airline releases it. If you cancelled, what comes back depends on the fare rules of your ticket, and agency service charges are usually kept. Ask in writing for the airline refund reference rather than accepting a note that it is in process.

Refund approved by the airline and the agency still holding the money? Two more routes are open: a chargeback with your card issuer, and a complaint about the airline to the regulator for your route, which for flights to or from Canada is the Canadian Transportation Agency. Keep every email, and take it further through our complaint process: we bring your case to their attention through emails, social media and paper complaint letters.

Check the airline site with the airline confirmation code first. Schedule changes land in the airline system before an agency passes them on, and travellers regularly discover they were moved to a flight nobody told them about. If you are already at the airport and stranded, deal with the airline desk in front of you and sort out the money afterwards.

A ticket issued by an agency usually has to be rebooked through that agency, so contact FlightHub in writing as well and state plainly what you want: the next available flight, your money back, or the difference refunded if you had to buy a new ticket yourself. Keep the boarding passes and every receipt for what the cancellation cost you.

So far consumers reported 12 complaints about FlightHub here, with an average rating of 1.0 out of 5. The most common themes: refunds that never arrive, charges and fees nobody explained, travellers left stranded after a cancelled or rescheduled flight and a customer service line that does not solve anything.

Search the cases below to find one like yours.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of FlightHub through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with FlightHub can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.