identity verification
Complaint from nimesh11111122 on 11 October 2025 about Fiverr.
i cant login in its says identication verifiction attempts reached try again after 24 hrs and after 24hrs ntg is happenging Read more
Fiverr Complaints Service & Advice
Most Common Fiverr Complaints and Tips
While Fiverr has helped countless freelancers and clients connect for various projects, according to our community, there are several recurring issues that potential users should be aware of. Common complaints include breaches of GDPR, unfair cancellations without clear reasons, and delays in releasing funds. Other issues reported by our users involve perceived mistreatment of sellers, unresponsive or biased customer support, and concerns about fraud on the platform.
To avoid these problems, we recommend keeping detailed records of all communications and transactions, thoroughly vetting sellers and buyers before entering agreements, and promptly addressing any issues with customer support. Additionally, regularly review your account status and compliance with Fiverr's terms to avoid unexpected deactivations.
How and why file a complaint about Fiverr?
Do you have a dispute or had a bad customer experience with Fiverr? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Fiverr.
Fiverr Customer Sentiment: Neutral
Our sentiment meter has detected that Fiverr complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Fiverr, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
Fiverr complaints chart
We have received 3 complaints about Fiverr over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
Fiverr complaint statistics
Curious about Fiverr's track record in addressing complaints within the Employment category? Dive into the all-time complaints data right here!
17
Total complaints
17
Open Complaints
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Complaints resolved
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17 ratings
How to contact the customer service of Fiverr?
Below, you will find the contact information for the complaint department of Fiverr. To amplify the impact of your complaint, please use our complaint form.
Contact form:
If you want to reach out to Fiverr through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Bad reviews about Fiverr: (17)
Helpful experiences shared by verified Fiverr customers. Search, discuss and connect with other people in our community.
Fiverr Enterprise is the WORST freelance experience I've had.
Complaint from Ted Liu on 11 September 2025 about Fiverr.
I've always liked Fiverr. I've earned a solid income through the platform and never had any serious problems. It has always felt fair and reliable. But this one-star review is for Fiverr Enterprise. In April, Fiverr referred me to a corporate client... Read more
Utterly Disappointing Experience with Fiverr!
Complaint from dblair on 20 February 2025 about Fiverr.
My first foray into using Fiverr was an absolute disaster, marked by subpar service and a complete lack of professional competence. Despite multiple attempts to resolve issues with my project, getting support from an actual human was impossible—responses were automated,... Read more
GDPR breach
Complaint from PeeJayJay on 12 October 2023 about Fiverr.
Actually I am very unhappy that you are holding my personal information incorrectly. You are storing my personal phone number invalidly and I am requesting you correct it. You are storing against an account to which I do not have... Read more
Unfair and no reason for cancellation
Complaint from Its_adnanali on 15 September 2023 about Fiverr.
I’m working on fiverr for half year, this is the 2nd time the 2 orders (out of 4 total) were cancelled by fiverr support team, the recent cancellation had no reason attached with it which is totally understandable because they... Read more
Funds to Released
Complaint from urbanpattern on 12 September 2023 about Fiverr.
My Fiverr account was abruptly disabled due to a policy breach. I understand that Fiverr has rules and policies in place to ensure the integrity of the platform, and I sincerely apologize for any violation on my part. However, what... Read more
Mistreatment of sellers on the platform and unethical practices
Complaint from joedun1984 on 06 April 2023 about Fiverr.
I am a US citizen and a web designer who has been a seller on Fiverr.com platform for over 3 years. I am writing this complaint against Fiverr.com regarding their unethical business practices towards their sellers. During my time on the... Read more
Customer support bias decision on order
Complaint from Nazia on 22 March 2023 about Fiverr.
A person placed two orders for his two accounts. I work for him provide proof and he first check and then accept the work. Before taking order i told him the way work done. He files complain. Despite of 100 times providing proof... Read more
referral reward
Complaint from hamidahsenyonga on 11 February 2023 about Fiverr.
fiver did not reward me for referring a friend after they made a purchase Read more
Open door to fraud
Complaint from Melothrien on 17 November 2022 about Fiverr.
I hired someone to set up my Discord Server. Professional! - it advertised. The work was awful but that’s not the complaint. After, the “designer” stayed on the server. I had asked for 1 bot - I got 10! So... Read more
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