American Airlines Complaint Sentiment: Neutral

Our sentiment meter has detected that American Airlines complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with American Airlines, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 24, 2024

American Airlines complaint process

Do you have a dispute or had a bad customer experience with American Airlines? Submit your American Airlines complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of American Airlines.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional American Airlines complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about American Airlines?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

American Airlines complaints chart

We have received 0 complaints about American Airlines over the last 12 months. The graph below shows a monthly breakdown.

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American Airlines complaint statistics

Curious about American Airlines's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!

9
Total complaints
9
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 9 ratings

How to contact the customer service of American Airlines?

Below, you will find the contact information for the complaint department of American Airlines. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-433-7300

You can contact the customer service of American Airlines by calling 1-800-433-7300. If you want to reach out to American Airlines through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

American Airlines reviews: (9)

Authentic experiences shared by our community for your benefit.

Travel Advisory filed for flying through Chicago

Complaint from T Manheim on 23 December 2022 about American Airlines.

We received an travel advisory on 12-19-22 to change our flight since bad weather was going to impact Chicago on our date of travel 12-23-22. We went online through our American Airlines App and made the changes to fly on... Read more

Comments: 0
Rating:

Flight Cancelled

Complaint from JDS on 06 July 2022 about American Airlines.

Received an email at 12:30 am that my 11:50 am flight was cancelled on Monday, May 30th with no explanation. Spent over 4 hours on the phone trying to find a flight out of Orlando that would get me home... Read more

Comments: 0
Rating:

lost baggage

Complaint from Ricco on 16 June 2022 about American Airlines.

First flight was delays from 1146 am to 1:05 pm. Then it actually did not take off until 1:30 pm. Luggage did not make connection flight. Did claim on app. Can't get any update on luggage using the... Read more

Comments: 0
Rating:

no round trip

Complaint from jimwsma@gmail.com on 13 April 2022 about American Airlines.

Iv'e been flying vld to twf for 25 years and I booked a ticket for april 26-30 but dis covered there's no return flight back to vld. I was forced to find my way back to valdosta thru boise. this... Read more

Comments: 0
Rating:

Unjustly Accused of Violating Mask Policy

Complaint from marialis on 03 December 2021 about American Airlines.

On Nov. 22, 2021 I flew flight 5183 DCA to Buffalo. Flight attendant demanded I put on (my) mask before boarding the plane even though I was already wearing one, and wearing it properly. Adjusted it best I... Read more

Comments: 0
Rating:

Airline assistant on board

Complaint from Dirtdiver on 24 June 2021 about American Airlines.

I was on a flight from Charlotte NC and there was a delay, Then we flew to Chicago and missed our flight to Alaska. So we had to get a room in Chicago and lose hotel fee in Fairbanks and... Read more

Comments: 0
Rating:

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