My complaint:
Good afternoon,
We had two reservation under rescored Locator; CXKCNZ from SDQMIACLTMONTREAL Canada due to airlines technical difficulties we lost the connections which American airlines to Canada. American airlines asked us to do another two PCR test in Miami airport which cost us US $179 each for total of $ 352 kindly request the refund for $352 US.
Suggested solution:
please pay back $352 and due to the connection missing we lost the validity of our PCR test for Canada please asking for full refund.
appreciate
sarah Yousefi
sarahyousefi@outlook.com
2048 kings grove crescent
Ottawa Ontario K1J6G1
Canada