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American Airlines complaint: Mileage cannot be redeemed for a hotel or car rental

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Filed 22 Sep 2022 by Joel

Everytime I try to book a reservation, its saying that the transaction failed and that i need to contact Customer Service, in which I did.
And after reaching a couple of agents, they could not tell me the problem, would not even give me a solution. My mileage is expiring soon, and they still could not tell me what is the problem.

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