Our sentiment meter has detected that Aeromexico complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Aeromexico, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 24, 2024
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We have received 5 complaints about Aeromexico over the last 12 months. The graph below shows a monthly breakdown.
Curious about Aeromexico's track record in addressing complaints within the Airlines category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Yola on 19 August 2023 about Aeromexico.
Originally our plane was to Guadalajara to Houston with a connection in México City. First the flight was delayed which made our connection impossible to reach on time, forcing us to reschedule a different flight. We had to go pick... Read more
Complaint from Juan Morales on 03 August 2023 about Aeromexico.
After landing in Mexico in Aeromexico, there was no wheel chair waiting for us. I tried talking to several booths from the airline and they each sent me somewhere else. After waiting over 30 minutes there was still no response.... Read more
Complaint from @na on 11 July 2023 about Aeromexico.
Flight from San Antonio, TX to Mexico City, Mexico June 10, 2023 13:10. Reservation Number: RYDOSR Report Number: MEXAM30046 Ticket Number: 1392137611201 Flight Number: AM633 Damaged luggage and no response from airline I am requesting $1,893 for the damaged luggage plus $1,235 for... Read more
Complaint from Jami on 25 May 2023 about Aeromexico.
I received an email from Expedia which was my travel agency and also Delta which is partners with Aeromexico regarding the cancellation of my flight which I paid over $2000 for the email from both Delta and Expedia showed the... Read more
Complaint from Disgusted with Aeromexico on 16 May 2023 about Aeromexico.
I, Keith Somers and my fiancé, Nadia Yanni, we're both airline passengers aboard Aeromexico Flight AM140 (Business Class) on January 9th, 2023, when we suffered damage to one (1) suitcase rendering it unusable, and requiring immediate replacement. However, due to... Read more
Complaint from Cancun23 on 05 February 2023 about Aeromexico.
Delta had NO record of our reservations. Read more
Complaint from davidkovacs on 25 January 2023 about Aeromexico.
We purchased refundable tickets. After canceling the flight we were told the refund would come in 4 weeks. It has not been 12 weeks and still not refunds. The chat says call on the phone. When... Read more
Complaint from deniedmyflight on 25 August 2022 about Aeromexico.
I had a flight from Mexico City to San Jose, Costa Rica. My layover was in Mexico City. The airline changed the gate without notifying me personally, over intercom, on the flight board, or electronically. It wasn't until I approached... Read more
Complaint from agnieszka.weintz@aol.com on 17 August 2022 about Aeromexico.
my name is agnieszka weintz i was traveling with my husband andrew weintz on july 262022 from orlando fl to mexico city flight 435fglight was delayed than we were waiting on the runway more than hour than plane started than came... Read more
Complaint from carmelitan75 on 09 August 2022 about Aeromexico.
Hi I need to complain about my check In and my baggage I had this morning in GDL Airport with AM agent Jaanto Ramirez for my flight to San Francisco, we are a party of 4 my girls had each... Read more
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