Aeromexico complaint: I had a panic attack due to the experience

This was the most horrendous experience I have ever had going to a foreign country. None of the agents spoke any English and this meant that we missed our connecting flight due to alot of misunderstanding and the language barrier, we were also told that flight was overbooked which seems very silly. We then had to wait 56 hours for a connection – I was crying and the agent was very rude and not sympathetic of our situation. I feel rather traumatised and this had affected my trip as well as, the fact that I may never board a Aeromexico flight again once I return to the UK. Onboard the flight, the flight attendant ignored my request for help with luggage and a beverage as I wasn’t feeling well – another customer had to tell her my hand was up. I felt very ignored, dismissed and this was a very poor start to the holiday, as well as the fact that it is my birthday.