Visible Complaint Sentiment: Neutral

Our sentiment meter has detected that Visible complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Visible, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 19, 2024

Visible complaint process

Do you have a dispute or had a bad customer experience with Visible? Submit your Visible complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Visible.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Visible complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Visible?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Visible complaints chart

We have received 1 complaints about Visible over the last 12 months. The graph below shows a monthly breakdown.

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Visible complaint statistics

Curious about Visible's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!

7
Total complaints
6
Open Complaints
0
Complaints pending
1
Complaints resolved
1.0
/10 7 ratings

How to contact the customer service of Visible?

Below, you will find the contact information for the complaint department of Visible. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Visible through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Visible reviews: (7)

Authentic experiences shared by our community for your benefit.

E SIM CARD

Complaint from OD1958 on 02 December 2023 about Visible.

I HAVE BEEN ON MESSENGER, CHAT,AND FACEBOOK WITH VISIBLE SINCE 2:30AM, SATURDAY, DECEMBER 2,2023. VISIBLE TOLD ME TO REMOVE MY E SIM CARD AND THEY WOULD RE-DOWNLOAD IT SO I WOULD HAVE A STRONGER SIGNAL. I REMOVED THE SIM... Read more

Comments: 0
Rating:

Device Unlock

Complaint from Gaudencia Betancourt Martinez on 21 February 2023 about Visible.

First that the policy states 60 days it “automatically” unlocks Then on February 202023 they tell me I have to wait until March 4th, almost 2 weeks! I bought the phone On Mid December of 2022, I believe it was the... Read more

Comments: 0
Rating:

error getting to customer service

Complaint from courtmonster9@gmail.com on 15 January 2023 about Visible.

I reached out through Facebook because I kept getting an error message when I tried to reach visible. I was told certain internet companies have blocked visible and I would have to use a public server in order to reach... Read more

Comments: 0
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Customer service

Complaint from Khlambl on 28 November 2022 about Visible.

Switch to visible wireless 12:00pm 112622. Realized I couldn’t submit my promo code to get 15.00 off my bill first 3 months. Tried contacting their chat service 8 times over several hours. Never ever got a chat. I decided to... Read more

Comments: 0
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lied about rebate

Complaint from nick.dclinc@protonmail.com on 01 July 2022 about Visible.

i purchased a phone (Motorola one 5G UW ace) in april 2022. visible advertised a rebate of $200 for a $240.00 phone purchase. Redeeming would be via email after 3 months of payments. I chatted (only way to communicate) 3... Read more

Comments: 0
Rating:

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