Sir mere sath scam hua he. Instagram per koi mujhse bol Raha he tha apni I'd sell kardo 12k me to mene bola tha. To usne email change kardivadi mujhse to ab vo pese bhi nhi de Raha or mujhe... Read more
Supercell Complaints Service & Advice
Most Common Supercell Complaints and Tips
While Supercell's games are enjoyed by millions worldwide, complaint data from our community highlights several recurring issues with account security and customer support. Common complaints include difficulties recovering hacked accounts, accounts being unfairly banned or suspended, and generally unresponsive or unhelpful customer service. Customers also report problems with verification codes not being sent and unauthorized account access.
To avoid these issues, we strongly advise customers to enable all available security measures, such as two-factor authentication, and to regularly update their account information and passwords. If problems arise, contact customer support immediately with detailed information and documentation. Additionally, avoid sharing account details with anyone to protect against unauthorized access.
How and why file a complaint about Supercell?
Do you have a dispute or had a bad customer experience with Supercell? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Supercell.
Supercell Customer Sentiment: Negative
Our sentiment meter has identified a 100% increase in complaints about Supercell over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Supercell's offerings.
Sentiment data last updated on February 3, 2026
Supercell complaints chart
We have received 1 complaints about Supercell over the last 12 months. The graph below shows a monthly breakdown.
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Media uploaded by our community
Supercell complaint statistics
Curious about Supercell's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
24
Total complaints
24
Open Complaints
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Complaints pending
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Complaints resolved
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24 ratings
How to contact the customer service of Supercell?
Below, you will find the contact information for the complaint department of Supercell. To amplify the impact of your complaint, please use our complaint form.
Contact form:
If you want to reach out to Supercell through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Bad reviews about Supercell: (24)
Helpful experiences shared by verified Supercell customers. Search, discuss and connect with other people in our community.
Clash of Clans is not difficult anymore.
Complaint from Saran on 12 August 2024 about Supercell.
I have been a loyal fan since 2016. I have never played any other game other than COC for continuous 8 years. Now the game feels so trash. It focuses only on new players. The game used to feel different back... Read more
Poor support in recovering account after it has been hacked
Complaint from Gulpro on 02 February 2024 about Supercell.
I had a Class of Clans account of level 13 . Somebody stole it and hacked it , even though it was linked to my email Id .I got no mail or support from the customer service and I lost... Read more
Account locked
Complaint from Luna on 21 December 2023 about Supercell.
Supercell (ClashofClans) advised that they picked up suspicious activity on my account and locked it. The suspicious activity is because I loaded the game on three of my devices as I play on three devices. I then answered all their... Read more
Terrible customer help
Complaint from nzlxsmokinhot on 24 September 2023 about Supercell.
I've had my account with supercell for many years and recently they banned my account for their reasons of the account name being inappropriate the name is NZLxsmokinhot. I don't see anything inappropriate with it at all. Their customer services... Read more
Stolen village
Complaint from Mr Linderman on 07 September 2023 about Supercell.
I've worked every day for years on a village. Somebody hacked into my account. I told supercell in all available ways that I'm being hacked and my email and cell number had been changed to the hacker's. They said they... Read more
not helping anything to get my hacked account back to me from hacker
Complaint from nakulgod on 25 August 2023 about Supercell.
my account of coc got hacked by a hacker who change mail coonected to supercell id so i am not receiving otp , but it shows that progress is saving by my mail these supercell peoples are dummy not helping... Read more
Stole my account
Complaint from AswanthJames on 13 August 2023 about Supercell.
I have played clash of clans since 10 years and now all of sudden my account has been took over by an Russian guy and lost the access to the account and I have all the prove that it's my... Read more
Made two payments for a Gold pass July 1st and 6th. Never got the gold pass however. Finally got refunded for the first attempt. It’s now August and nothing. Every time you reach out to them it’s like starting all... Read more
Bad Support System
Complaint from SAM28 on 21 July 2023 about Supercell.
Actually my Clash Of Clans account got hacked by someone and then the hacker sold it but when i complained about it they banned my account permanently it took me 5 whole years of effort to reach that level I... Read more
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