Pizza Pizza Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Pizza Pizza over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 17, 2024

Pizza Pizza complaint process

Do you have a dispute or had a bad customer experience with Pizza Pizza? Submit your Pizza Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Pizza Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Pizza Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Pizza Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Pizza Pizza complaints chart

We have received 2 complaints about Pizza Pizza over the last 12 months. The graph below shows a monthly breakdown.

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Pizza Pizza complaint statistics

Curious about Pizza Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

11
Total complaints
11
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 11 ratings

Pizza Pizza reviews: (11)

Authentic experiences shared by our community for your benefit.

No response

Complaint from BrianBrian on 26 February 2024 about Pizza Pizza.

I was charged an incorrect amount, my food was cold. I filled out the customer service form and I have no response, it has been 2 business days - excluding one holiday otherwise 3 days since I made this complaint.... Read more

Comments: 0
Rating:

Rude customer service

Complaint from Mariar123 on 19 May 2023 about Pizza Pizza.

Disgusting customer service. I asked for a cheese pizza with VERY LIGHT BBQ SAUCE. I mentioned to the cashier that I don’t want the pizza drenched in bbq sauce so he said he’d let the pizza maker know. After waiting... Read more

Comments: 0
Rating:

Hung up on 3 times

Complaint from Sherie711 on 26 March 2023 about Pizza Pizza.

Called to issue a complaint to get correct pizza was hung up on 3 times after long waits all broken english spiteful people. Asked for a supervisor she hung up on me have a taped conversation. Why hire prople so... Read more

Comments: 0
Rating:

satisfaction survey

Complaint from heck on 19 February 2023 about Pizza Pizza.

Bought a pizza February 18, 2023 and received on the receipt an invitation to fill out a customer survey, with a chance to win $250 for doing so. Found out after I completed the survey Feb. 19, that the... Read more

Comments: 0
Rating:

Deceiving, inappropriate service

Complaint from Jan L on 18 February 2023 about Pizza Pizza.

We live close by. On our way home, we dropped to the store and ordered a pizza, a paid. It will take 10 minutes, we were told. We were waiting almost a half an hour and cancelled our order. The... Read more

Comments: 0
Rating:

assault against customer

Complaint from assaulted by pizza pizza on 26 January 2023 about Pizza Pizza.

an individual in a hat threatened myself and my wife when we tried to get a pizza from this location. he said he would kick my ass!! Read more

Comments: 0
Rating:

Delivery ruined my food

Complaint from Glen b on 20 January 2023 about Pizza Pizza.

I ordered pizza wings deal with 4 pop and a couple dips. Lately everything has been sub par and their service has been terrible but tonight this company is terrible! When they got here one of the pops had... Read more

Comments: 0
Rating:

not exactly as ordered

Complaint from thin crust lover on 05 December 2022 about Pizza Pizza.

Since dieting we don't eat pizza often. We value our money and are disappointed when we pay for something that isn't exactly how we order it. The big problem was our extra large pizza that was supposed to be thin... Read more

Comments: 0
Rating:

Bathroom continuous lockout

Complaint from Disgusted2022 on 03 December 2022 about Pizza Pizza.

Since the summer I have eaten at a store located at 5980 Boulevard Cousineau and I have been told that they do not have the key to the bathroom. I have asked them multiple times to have the door fixed... Read more

Comments: 0
Rating:

Terrible customer service

Complaint from Johnwick on 25 October 2022 about Pizza Pizza.

My wife and I ordered a medium Pizza - we asked for Bacon Bits and the person as the cashier entered Bacon strips, I mentioned this to them and they said it will be corrected. When we got the Pizza... Read more

Comments: 0
Rating:

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