While Pizza Pizza serves up countless orders daily, complaint data from our community has flagged several recurring issues with their service. Common complaints include unresponsive or rude customer service, orders not being prepared as requested, and problems with delivery ruining the food. Customers also report issues with incorrect information being given and experiencing inappropriate service, including extreme cases of assault against customers.
To avoid these issues, we strongly advise customers to double-check order details and immediately contact customer service if discrepancies arise. It’s also beneficial to document any problems with your order, such as taking photos, and report issues promptly to seek a resolution.
Do you have a dispute or had a bad customer experience with Pizza Pizza? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Pizza Pizza.
Our sentiment meter has detected that Pizza Pizza complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Pizza Pizza, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Pizza Pizza over the last 12 months. The graph below shows a monthly breakdown.
Curious about Pizza Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Pizza Pizza customers. Search, discuss and connect with other people in our community.
Complaint from BrianBrian on 26 February 2024 about Pizza Pizza.
I was charged an incorrect amount, my food was cold. I filled out the customer service form and I have no response, it has been 2 business days - excluding one holiday otherwise 3 days since I made this complaint.... Read more
Complaint from Mariar123 on 19 May 2023 about Pizza Pizza.
Disgusting customer service. I asked for a cheese pizza with VERY LIGHT BBQ SAUCE. I mentioned to the cashier that I don’t want the pizza drenched in bbq sauce so he said he’d let the pizza maker know. After waiting... Read more
Complaint from Sherie711 on 26 March 2023 about Pizza Pizza.
Called to issue a complaint to get correct pizza was hung up on 3 times after long waits all broken english spiteful people. Asked for a supervisor she hung up on me have a taped conversation. Why hire prople so... Read more
Complaint from heck on 19 February 2023 about Pizza Pizza.
Bought a pizza February 18, 2023 and received on the receipt an invitation to fill out a customer survey, with a chance to win $250 for doing so. Found out after I completed the survey Feb. 19, that the... Read more
Complaint from Jan L on 18 February 2023 about Pizza Pizza.
We live close by. On our way home, we dropped to the store and ordered a pizza, a paid. It will take 10 minutes, we were told. We were waiting almost a half an hour and cancelled our order. The... Read more
Complaint from assaulted by pizza pizza on 26 January 2023 about Pizza Pizza.
an individual in a hat threatened myself and my wife when we tried to get a pizza from this location. he said he would kick my ass!! Read more
Complaint from Glen b on 20 January 2023 about Pizza Pizza.
I ordered pizza wings deal with 4 pop and a couple dips. Lately everything has been sub par and their service has been terrible but tonight this company is terrible! When they got here one of the pops had... Read more
Complaint from thin crust lover on 05 December 2022 about Pizza Pizza.
Since dieting we don't eat pizza often. We value our money and are disappointed when we pay for something that isn't exactly how we order it. The big problem was our extra large pizza that was supposed to be thin... Read more
Complaint from Disgusted2022 on 03 December 2022 about Pizza Pizza.
Since the summer I have eaten at a store located at 5980 Boulevard Cousineau and I have been told that they do not have the key to the bathroom. I have asked them multiple times to have the door fixed... Read more
Complaint from Johnwick on 25 October 2022 about Pizza Pizza.
My wife and I ordered a medium Pizza - we asked for Bacon Bits and the person as the cashier entered Bacon strips, I mentioned this to them and they said it will be corrected. When we got the Pizza... Read more
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