Pizza Pizza complaint: not exactly as ordered

Complaint from thin crust lover reported on 05 December 2022 about Pizza Pizza

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My complaint:

Since dieting we don’t eat pizza often. We value our money and are disappointed when we pay for something that isn’t exactly how we order it. The big problem was our extra large pizza that was supposed to be thin crust. The phone operated reiterated thin crust twice. but it wasn’t. We know this because As a meal splurge our second pie the dessert pizza (thin crust) that we received was infact thin crust. Two total different pie crusts but both were supposed to be the same. A lot of money spent and a non enjoyable pizza experience.

Suggested solution:

Either a refund. or future discount or credt would show that the company cares about customer satisfaction

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