Pizza Pizza complaint: Terrible customer service

on 25 October 2022 about Pizza Pizza in category Fast Food / Delivery / Takeaway

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My complaint:

My wife and I ordered a medium Pizza – we asked for Bacon Bits and the person as the cashier entered Bacon strips, I mentioned this to them and they said it will be corrected. When we got the Pizza of course there was Bacon strips on the Pizza and not Bacon Bits, when I approached the person he said it’s the samething. While I was there I saw the 3 guys ( looked to be owners ) working and disregard a few customers who were waiting to place orders. Good for the customers who all decided to leave. There were no napkins, chilli flakes ketchup for fries given to us so when I asked the person looked at me rudely and did provide me what I was asking for. It was a bit surprising that the customer service received at this location, usually the staff at other Pizza Pizza locations has been great. Very disappointed with this location!

Suggested solution:

Just wanted to address how disappointed I am with this place.

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