Pizza Pizza complaint: I was given the wrong information
Filed 31 Oct 2021 by Debby
On Friday, Oct. 29th, I called Pizza Pizza to place an order for pickup. Your rep asked for my telephone number, which I gave him, told him that we were going to pick it up and he then asked for the location. I told him the location for pickup was 738 Sheppard at Burbank. He then proceeded to tell me that, that location was closed. I asked if it was closed permanently and he said that it was just for today. We ordered from another company and were very disappointed with their product, following which we ended up throwing out the pizza. When my husband went to pick up the pizza from the competitor, he passed by the Pizza Pizza location at Sheppard and Burbank and saw that there were people inside, eating, and even some people standing at the cash, waiting to pay.
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