Jimmy Johns Complaint Sentiment: Neutral

Our sentiment meter has detected that Jimmy Johns complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Jimmy Johns, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 19, 2024

Jimmy Johns complaint process

Do you have a dispute or had a bad customer experience with Jimmy Johns? Submit your Jimmy Johns complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Jimmy Johns.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Jimmy Johns complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Jimmy Johns?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Jimmy Johns complaints chart

We have received 8 complaints about Jimmy Johns over the last 12 months. The graph below shows a monthly breakdown.

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Jimmy Johns complaint statistics

Curious about Jimmy Johns's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

21
Total complaints
21
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 21 ratings

How to contact the customer service of Jimmy Johns?

Below, you will find the contact information for the complaint department of Jimmy Johns. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-866-276-6302
Contact form:

You can contact the customer service of Jimmy Johns by calling 1-866-276-6302. If you want to reach out to Jimmy Johns through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Jimmy Johns reviews: (21)

Authentic experiences shared by our community for your benefit.

Discrimination

Complaint from TurkeyTom on 29 November 2023 about Jimmy Johns.

Start off this it's best to watch the cameras because how they act they would probably lie to get outta trouble, but pretty within this one week these workers at the Alton IL Jimmy John's location they acted really disrespectful... Read more

Comments: 0
Rating:

BAD SUB

Complaint from horse feather on 27 November 2023 about Jimmy Johns.

Picked up a JJ sub a little while ago. The (sub) bread was so hard that we couldn't bite through it! When I called to complain, the worker said that they were closed yesterday (Thanksgiving) and didn't get... Read more

Comments: 0
Rating:

wAS FIRED FOR BEING OUT WITH A SICK KID

Complaint from lilchey on 07 October 2023 about Jimmy Johns.

my son was sick and had to take him to the ER last week and i let the GM now what was going on i called the other day and they told me that the GM had taken me... Read more

Comments: 0
Rating:

Employee threatens to shank me

Complaint from Jackjacksk8 on 02 August 2023 about Jimmy Johns.

Julian one of ur employees threatened to shank me and continues to harass and make fun of my brother and openly admits to not “Jimmy that up” meaning not making the food to his best ability Read more

Comments: 0
Rating:

Racist

Complaint from BMoss on 29 July 2023 about Jimmy Johns.

I play online games and a Jimmy Jon's employee seemed very happy to let everyone in the lobby know this and then proceeded to use racial slurs including the N word with a hard R to speak with people. When I... Read more

Comments: 0
Rating:

General Manager failure to handle complaints made.

Complaint from Joseph Bartlett on 13 July 2023 about Jimmy Johns.

Several events with the management at this location, I find to be unacceptable. First day of work. The GM gave me a Branch debit card, which she took out the envelope that was closed. When I got home, after my... Read more

Comments: 0
Rating:

terrible experience

Complaint from alexarae11 on 04 May 2023 about Jimmy Johns.

I got a Beach Club. they literally didn't put ANY turkey on it at all. it was an unwich, so I expect it to be a little runny, but this thing was soaked. so much so that the paper on... Read more

Comments: 0
Rating:

Wrong sandwich

Complaint from Mad@JJ on 12 April 2023 about Jimmy Johns.

I ordered a big John which is roast beef and this is ham. I absolutely hate ham. Read more

Comments: 0
Rating:

Never got a refund!!!!!!

Complaint from Wferrell82 on 04 February 2023 about Jimmy Johns.

I was due a refund of the amount in 27 dollars and some change. The manager told me that he credited my card. I checked and checked and NEVER received my refund or a meal to make up for the... Read more

Comments: 0
Rating:

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