While HP provides a wide range of technology products globally, complaint data from our community has highlighted several recurring issues customers face. Common complaints include poor quality of HP printers and computers, unsatisfactory customer support experiences, and confusion over global warranty coverage. Customers also report prolonged and unresolved interactions with customer service and a lack of transparency with outsourced service providers.
To avoid these issues, we strongly advise customers to thoroughly review product specifications and warranty terms before purchasing. Keep detailed records of all communications and document any issues with photos or videos to support your case. If problems arise, escalate matters promptly by reaching out to higher-level support or seeking online forums and communities for advice.
Do you have a dispute or had a bad customer experience with HP? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to HP.
Our sentiment meter has detected that HP complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with HP, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about HP over the last 12 months. The graph below shows a monthly breakdown.
Curious about HP's track record in addressing complaints within the Consumer Electronics category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of HP. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of HP by calling 1-800-474-6836. If you want to reach out to HP through their own website, you can use their contact form.
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Helpful experiences shared by verified HP customers. Search, discuss and connect with other people in our community.
Complaint from nialldcrowley on 03 May 2024 about HP.
I have a relatively new Laserjet M1 that has been mostly unusable for the whole time I've had it. I spent almost a whole day with tech support a couple of months ago, resolving the problem (flashing orange light and... Read more
Complaint from Jan45 on 23 December 2023 about HP.
My computer has problem with battery for about 2 weeks ago, and apparently to me the battery neez to be changed. I contacted the hotline, but they were not useful and did not try their best to assisst me, with... Read more
Complaint from JACK999 on 08 August 2023 about HP.
Bought my laptop earlier this year (feb) in Malaysia during holiday and was guaranteed global warranty. Came back to work in Shanghai and found out this month (Aug) the laptop is having issues - screen in flickering and can't start... Read more
Complaint from unhappyhp on 20 July 2023 about HP.
HP laptop prod ID 389F2UAABA. Serial CND3051T4H My 70 year old father spent 5 hours and five times on the chat with customer service, doing exactly the same thing, the laptop still isn't working. They are deliberately delaying the proccess... Read more
Complaint from MAD@HP on 18 July 2023 about HP.
MY BRAND NEW PRINTER QUIT WORKING AFTER 2 MONTHS. I HAVE TRIED FOR DAYS TO GET IN TOUCH WITH CUSTOMER SERVICE. THEY SAY WELL WE ILL SEND YOU A NEW POWER CORD. I WILL BE STANDING OUT IN FRONT OF... Read more
Complaint from GuyDean on 22 August 2022 about HP.
Impossible to get technical support on the phone. Read more
Complaint from Zosi on 12 August 2022 about HP.
I need to send a file of complaint about my experience with Hp-support from Serbia. The problem is about my notebook Zbook G6 15, serial number 5CD010B0XT, CSO 50829293624 (recent) and 5083383925 (old). I am ready to send you... Read more
Complaint from Bucky Isaacs on 10 November 2018 about HP.
Reference Book gave web address to install HP Printer. Web address showed choices of assistance-support all starting with the letters HP- Called a number listed under it Was asked if they could take control of my computer to install the print drivers for... Read more
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