HP complaint: My experience with hp-support from Serbia

Name: My experience with hp-support from Serbia
Item: HP
Author: Gianfranco

Open 12 Aug 2022 163 views Consumer Electronics

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Filed 12 Aug 2022 by Gianfranco

I need to send a file of complaint about my experience with Hp-support from Serbia. The problem is about my notebook Zbook G6 15,
serial number 5CD010B0XT, CSO 50829293624 (recent) and 5083383925 (old).
I am ready to send you the relevant documentation.

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Case details

Status: Open
Company: HP
Filed: 12 Aug 2022
Desired resolution: Since the beginning ( April 2022,see CSO 5083383925) some of the measure proposed have not solved the problem. More recently (CSO 5089293624) the contact with the phone-operators have been unreliable. My recent upload of the last ImageDiagnostic is till awiting a reply.
Problem: Laptop fault unresolved after repeated support cases
About: laptop

Progress

Filed
Company notified
Company replied
Resolved

12 Aug 2022 Complaint filed and published
12 Aug 2022 Message from Bizzy: we notified HP about this complaint.

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