While GoBank offers a range of banking services, complaint data from our community has flagged recurring issues in several key areas. Common complaints include unresponsive or unhelpful customer service, problems with account access such as blocked or closed accounts without notice, and issues related to unauthorized charges and fraud. Customers also report delays in receiving replacement cards and difficulties in fund disbursement and dispute resolution.
To avoid these issues, we strongly advise customers to closely monitor their accounts for any irregular activities and contact customer service immediately if any problems arise. Document all interactions, keep records of your transactions, and consider using additional security measures like alerts for all transactions. For critical issues, escalating through multiple channels and seeking regulatory assistance may also be beneficial.
Do you have a dispute or had a bad customer experience with GoBank? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to GoBank.
Our sentiment meter has detected that GoBank complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with GoBank, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about GoBank over the last 12 months. The graph below shows a monthly breakdown.
Curious about GoBank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of GoBank. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of GoBank by calling 1-888-280-8260. If you want to reach out to GoBank through their own website, you can use their contact form.
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Helpful experiences shared by verified GoBank customers. Search, discuss and connect with other people in our community.
Complaint from Hcampos08 on 03 October 2023 about GoBank.
GoBank customer service has put my account in the negative. Teck issues they say. But I have tried to communicate with GoBank customer support, and supervisors and all they do is hang up the phone on... Read more
Complaint from Rgore on 13 September 2023 about GoBank.
5 times my card has been compromised even tho I do not ever use it to make purchases . Over an hour of waiting to speak to a representative even tho they claim to take fraud seriously Read more
Complaint from Greg J on 11 August 2023 about GoBank.
My debit card hasn't worked in over a week. I called and they telling me it's a maintenance issue. I have no access to any money and is currently haven't been able to even buy food for me and... Read more
Complaint from Jwillz on 28 March 2023 about GoBank.
I tried to use my gobank card to make a purchase, and it was declined. I also tried to tx the money to another card and it aid the bank was invalid. I called Gobank and they refuse... Read more
Complaint from Brandon Pittmon on 01 November 2022 about GoBank.
I rented a car from herts and they keep charging for the whole amount of the car so it puts my account in the negative I can't use my card and not giving my deposit back Read more
Complaint from Dahlounge on 17 October 2022 about GoBank.
They have the worst security system. They have allowed businesses to take money from my account, while keeping the charges in pending. And i have to wait anywhere from 30 to 60 days to start to see my funds trickle back into... Read more
Complaint from Michael.W2022 on 24 September 2022 about GoBank.
One day I tried to look up a number that had been calling me. Unbeknownst to me There is a scam website called Goreversephone.com. I paid 1 dollar for a “free trial offer” to look up a report on this... Read more
Complaint from nufridger6@mail.com on 29 June 2022 about GoBank.
My Gobank Account is been closed Read more
Complaint from Anner95 on 08 June 2022 about GoBank.
Gobank blocked my account for no reason, now I need the money in it to pay my bills and pay for my child support Read more
Complaint from Abest04 on 23 April 2022 about GoBank.
This was a complete waste of time and effort. It is now 6pm EST. Since 2pm I have been on the side of the road because GoBank’s customer service has been horrible. No rep has the ability to resolve the... Read more
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