GoBank complaint: Theft/fraud

Name: Theft/fraud
Item: GoBank
Rating: 1
Author: Robert

Open 13 Sep 2023 125 views Banks

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Filed 13 Sep 2023 by Robert

5 times my card has been compromised even tho I do not ever use it to make purchases . Over an hour of waiting to speak to a representative even tho they claim to take fraud seriously

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Case details

Status: Open
Company: GoBank
Filed: 13 Sep 2023
Rating: 1/5
Desired resolution: 10 minute wait time max and better secure our information
Problem: Card compromised five times, long hold times
About: debit card

Progress

Filed
Company notified
Company replied
Resolved

13 Sep 2023 Complaint filed and published
13 Sep 2023 Message from Bizzy: we notified GoBank about this complaint.

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