Delivery service left pkg on curb and it was stolen. Ordered another product from same company that utilizes GLS and they left it at the end of the driveway. After I already complained that my 1st delivery was stolen!! Over... Read more
GLS complaints
GLS Complaint Sentiment: Neutral
Our sentiment meter has detected that GLS complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with GLS, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 16, 2024
GLS complaint process
Do you have a dispute or had a bad customer experience with GLS? Submit your GLS complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of GLS.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional GLS complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about GLS?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
GLS complaints chart
We have received 3 complaints about GLS over the last 12 months. The graph below shows a monthly breakdown.
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GLS complaint statistics
Curious about GLS's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
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Total complaints
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Open Complaints
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Complaints pending
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Complaints resolved
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3 ratings
GLS reviews: (3)
Authentic experiences shared by our community for your benefit.
No delivery
Complaint from N_A on 09 August 2023 about GLS.
ITX10004870523 pamela r shaw good afternoon my package wasn't delivered today due to the fact that customer service didn't no how to get in touch with the delivery person with delivery instructions that included my gate code very dissatisfied... Read more
Lost Package
Complaint from heidrjo714 on 30 June 2023 about GLS.
My package is lost and customer service will not answer the phone. In addition their chat feature didn't help either. Since the Customer Service will not answer the phone I can't even file a complaint. The last... Read more
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