GLS complaint: No delivery

Name: No delivery
Item: GLS
Rating: 1
Author: Pamela

Open 9 Aug 2023 108 views Parcel Couriers

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Filed 9 Aug 2023 by Pamela

ITX10004870523 pamela r shaw good afternoon my package wasn’t delivered today due to the fact that customer service didn’t no how to get in touch with the delivery person with delivery instructions that included my gate code very dissatisfied with this delivery company

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Case details

Status: Open
Company: GLS
Filed: 9 Aug 2023
Rating: 1/5
Desired resolution: Have your customers service follow delivery instructions
Problem: Delivery failed, instructions not passed on
About: parcel delivery

Progress

Filed
Company notified
Company replied
Resolved

9 Aug 2023 Complaint filed and published
9 Aug 2023 Message from Bizzy: we notified GLS about this complaint.

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