While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Firehouse Subs over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Firehouse Subs? Submit your Firehouse Subs complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Firehouse Subs.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Firehouse Subs complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 6 complaints about Firehouse Subs over the last 12 months. The graph below shows a monthly breakdown.
Curious about Firehouse Subs's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Firehouse Subs. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Firehouse Subs by calling 1-888-289-6185. If you want to reach out to Firehouse Subs through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from 2smooth1 on 23 March 2024 about Firehouse Subs.
I came to place and order 10mins before closing they would not take my order saying that they have put up everything and stated that I was dealing wit the wrong crew saying that I couldn't get a sandwich combo... Read more
Complaint from Lepmc99 on 30 January 2024 about Firehouse Subs.
I ordered through the app for my food. I had points to get a free medium sub. It took my points and still charged me for both sandwiches. I’ve been trying to resolve this and no one seems to care.... Read more
Complaint from walterhart1969@gmail.com on 21 October 2023 about Firehouse Subs.
Me and family went to go get something to eat and I noticed that they were hiring and I needed to apply in the store so i asked for an application and the manager there act like she didn't want... Read more
Complaint from The worst customer service on 08 October 2023 about Firehouse Subs.
Oh, I recently was attempting to pick up a DoorDash order from this establishment. There were four people working behind the counter. All of which never acknowledged I was standing where I was informed to pick up DoorDash orders in... Read more
Complaint from CWM on 20 July 2023 about Firehouse Subs.
I ordered from grubhub and placed a order with firehouse subs, and order from them alot. The grubhub driver called me from the store and claimed someone else picked my food up. I spoke to the employee named Mark. I... Read more
Complaint from Rena T on 06 July 2023 about Firehouse Subs.
I sent a complaint to the local Firehouse Subs on Saturday but got no response. This is the first time I’ve had to complain about an order. First, they added mayo to my order after I checked no... Read more
Complaint from Easy to please on 09 January 2022 about Firehouse Subs.
Ordered a meal online then called in to ask if something could be added to a sandwich after asking for the addition I very nicely told the gentleman that I would be seeing him in a few minutes and he... Read more
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