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Firehouse Subs complaint: Poor customer service

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Filed 8 Oct 2023 by Susan

Oh, I recently was attempting to pick up a DoorDash order from this establishment. There were four people working behind the counter. All of which never acknowledged I was standing where I was informed to pick up DoorDash orders in the past. He’s date is October 8, 2023 at 7:15 PM.
There was one To Go order waiting. And two other customers had already placed orders before I got there. The girl working as a cashier was over by the soda machine, picking up ice. It fell on the ground as I stood and waited. Still, the gentleman behind the counter did not say a word to me. In fact, one of them went into the back after he was done making his sub. They then asked me are you picking up a DoorDash order? I said yes, my order, but was very, very dissatisfied with how I was treated.

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