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Firehouse Subs complaint: Didn’t get my free sub when I ordered with my points.

Open 83 views Fast Food / Delivery
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Filed 30 Jan 2024 by Laurie

I ordered through the app for my food. I had points to get a free medium sub. It took my points and still charged me for both sandwiches. I’ve been trying to resolve this and no one seems to care. I going to go online and get a bad complaint. Customer service has not been helpful and they are slow.

Firehouse Subs complaint: Didn’t get my free sub when I ordered with my points.
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