Asurion Complaint Sentiment: Neutral

Our sentiment meter has detected that Asurion complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Asurion, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 29, 2024

Asurion complaint process

Do you have a dispute or had a bad customer experience with Asurion? Submit your Asurion complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Asurion.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Asurion complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Asurion?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Asurion complaints chart

We have received 6 complaints about Asurion over the last 12 months. The graph below shows a monthly breakdown.

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Asurion complaint statistics

Curious about Asurion's track record in addressing complaints within the Insurance Companies category? Dive into the all-time complaints data right here!

9
Total complaints
9
Open Complaints
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Complaints pending
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Complaints resolved
1.0
/10 9 ratings

How to contact the customer service of Asurion?

Below, you will find the contact information for the complaint department of Asurion. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Asurion through their own website, you can use their contact form.

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Asurion reviews: (9)

Authentic experiences shared by our community for your benefit.

Horrible Asurion experience!!!

Complaint from Appalled by Asurion on 05 December 2023 about Asurion.

I purchased a three year warranty from Asurion to cover the dash cam purchase for my car in 2021 on Amazon. I filed a claim with Asurion, and I was directed to ship the non-working camera to Asurion for repair... Read more

Comments: 0
Rating:

Lost phone

Complaint from cichetti on 02 October 2023 about Asurion.

I filed this claim yesterday and was told I would receive a replacement today. Then it changed to a review and noone can tell me why. I called today and Brian the agent answering my call advised there was... Read more

Comments: 0
Rating:

Mac book with out apple logo

Complaint from Bridget1 on 08 September 2023 about Asurion.

Asurion had replace the screen on my Mac book and without even asking me if I still wanted to do the repair before they did it upon them self replace my screen with a generic product. I paid over 1,000... Read more

Comments: 0
Rating:

Beware no protection plan there

Complaint from Annajo on 04 June 2023 about Asurion.

I bought a bocsh dishwasher november of 2019. I also bought the assurion home depot protection plan five years. It has been an awful experience. May 19 I filed a Claim with the asurion. It started off with them delaying... Read more

Comments: 0
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Claim refund

Complaint from Tonya172 on 26 April 2023 about Asurion.

Lost my phone received the wrong device and paid the claim deductible once received wrong phone I returned it immediately and still have not received my refund, very aggrevated and disappointed I've always paid my bill and this is how... Read more

Comments: 0
Rating:

23weeks and still no help

Complaint from @Att334Not approved on 25 April 2023 about Asurion.

I have been using asurion on my device my husband's device as well as my third children's devices for over 8 years now and it has been very unprofessional as far as customer service communication contacting as well as handling... Read more

Comments: 0
Rating:

Refuse to replace phone device

Complaint from Sgumms87 on 15 January 2023 about Asurion.

I’ve been paying insurance for me and my kids phone devices for years. Back on April of 2022 one of my kids devices was stolen, no big deal I’ll get it replaced. Paid the deductible and the phone i never... Read more

Comments: 0
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Claim denial

Complaint from Lhorv14 on 29 November 2022 about Asurion.

I purchased an Acer Chromebook spin 713 and accidentally spilled water on it. I called then and was told that wasn’t covered. I read to them whet their policy stated and accidental water spill was on there. I was... Read more

Comments: 0
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damage phone claim

Complaint from sanju sharma on 01 June 2019 about Asurion.

i lost my phone on 23 may 2019 and found it on 24 may 2019 but my friend found that so i started lost complaint to my insurance provider but before completing my document my friend told me he found... Read more

Comments: 0
Rating:

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