Asurion complaint: Lost phone

Name: Lost phone
Item: Asurion
Rating: 1
Author: Phillip

Open 2 Oct 2023 93 views Insurance Companies

File your Asurion complaint How does Complain.biz work?

Filed 2 Oct 2023 by Phillip

I filed this claim yesterday and was told I would receive a replacement today. Then it changed to a review and noone can tell me why. I called today and Brian the agent answering my call advised there was nothing he could do. I then asked for a supervisor as it is now Friday with the weekend on the horizon. Brian told me the supervisors would not take my call.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Asurion
Filed: 2 Oct 2023
Rating: 1/5
Desired resolution: Let me know why I haven't received a phone.
Problem: Replacement phone delayed by unexplained review
About: phone insurance claim
Dealing with it for: 1 day

Progress

Filed
Company notified
Company replied
Resolved

2 Oct 2023 Complaint filed and published
2 Oct 2023 Message from Bizzy: we notified Asurion about this complaint.

See all 9 Asurion complaints

Discussion

0 comments

No comments yet. Been through something similar with Asurion? Start the discussion above.

More Asurion complaints

View all 9

Horrible Asurion experience!!!

I purchased a three year warranty from Asurion to cover the dash cam purchase for my car in 2021 on…

5 Dec 2023

Mac book with out apple logo

Asurion had replace the screen on my Mac book and without even asking me if I still wanted to do…

8 Sep 2023

Beware no protection plan there

I bought a bocsh dishwasher november of 2019. I also bought the assurion home depot protection plan five years. It…

4 Jun 2023

Wronged by Asurion too?
Make it sting!

Launch complaint