Asurion complaint: Claim refund

Name: Claim refund
Item: Asurion
Rating: 1
Author: Tanganita

Open 26 Apr 2023 112 views Insurance Companies

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Filed 26 Apr 2023 by Tanganita

Lost my phone received the wrong device and paid the claim deductible once received wrong phone I returned it immediately and still have not received my refund, very aggrevated and disappointed I’ve always paid my bill and this is how you treat your loyal customers? Customer service representative s are very unprofessional also

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Case details

Status: Open
Company: Asurion
Filed: 26 Apr 2023
Rating: 1/5
Desired resolution: Return my claim amount for 189
Problem: Deductible not refunded after wrong phone
About: phone insurance deductible
At stake: $189

Progress

Filed
Company notified
Company replied
Resolved

26 Apr 2023 Complaint filed and published
26 Apr 2023 Message from Bizzy: we notified Asurion about this complaint.

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