Our sentiment meter has detected that ADT complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with ADT, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 24, 2024
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We have received 4 complaints about ADT over the last 12 months. The graph below shows a monthly breakdown.
Curious about ADT's track record in addressing complaints within the Security category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of ADT. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of ADT by calling 833-238-8853. If you want to reach out to ADT through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from UnhappyCustomerToo on 28 January 2024 about ADT.
Hello, I signed up for new service with ADT. I requested a floodlight camera several times, and was told by both the sales representative and the install technician that they didn’t offer one. So I bought a plain camera. However, 2 days... Read more
Complaint from Jackie3 on 07 November 2023 about ADT.
A few weeks ago, a rep changed the contact on one of my doors. I was surprised he did not check them all since they have been in place for about thirty years! This is not consistent, but... Read more
Complaint from Impala2016 on 15 September 2023 about ADT.
I've been a ADT customer for over 10 years. My system was recently upgraded on March of 2023. I notice that my bill significantly increase by double the amount. I called in April to express my concerns and the customer... Read more
Complaint from martinjjones61@yahoo.com on 14 May 2023 about ADT.
Canceled my account with ADT over 3 years ago.In January 2023 ADT started withdrawing $51.82 a month.Until I did a stop payment on April 2023 .A total of 4 months without my pro mission . My account 296220937 my contact... Read more
Complaint from vegan_life on 29 November 2022 about ADT.
I had service with Ackerman not with ADT. My service with ADT was paid in full. I canceled my service and did not sign another agreement with ADT. I was receiving calls and mail from ADT for cancellation charges! Now... Read more
Over the past two years I have asked ADT to cancel my service. ADT then wrote me and said my service would be disconnected because I have an older system and it can't work on their current program. ... Read more
Complaint from tiffany alphonse on 28 February 2022 about ADT.
stated signed up in June. stated need a permit with the city in order for the system to register and be signed up correctly. Permit was never received by the city, and Blue ADT was charging $39 monthly for a... Read more
Complaint from otr on 03 February 2022 about ADT.
Technician Dominic Kalanish said he showed up at my house but he did not. He was on my doorbell camera. Any technician should know there is a doorbell camera. When I called, he had told them he came to my... Read more
Complaint from COMPLAINT BIZ on 28 October 2021 about ADT.
HOW DOES ANYONE EXPECT TO OPPERATE THIS SYSTEM WITHOUT A CONTROL PANEL AND FOB ,ORDERED 7 WINDOW AND 2 DOOR SENCERS ,ONLY GOT 2 DOOR SENCERS AND A MOTION DETECTOR ,TRYED TO EXPLAIN THEY WOULD NOT LISTEN,TRYED TO CANCEL BECAUSE... Read more
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