ADT complaint: If it doesn’t work, why have it?
Filed 7 Nov 2023 by Mary
A few weeks ago, a rep changed the contact on one of my doors. I was surprised he did not check them all since they have been in place for about thirty years! This is not consistent, but I can set it for instant and find either the front door or back sliding glass door open in the morning. The one he changed also sometimes says the door is open when it is not – same for the front door. I have found your reps on the phone to be nothing but rude. I am 87 and just out of the hospital, so the running around your rep wanted me to do is just not reasonable right now. Beside, this is not a consistent thing – but happens several times in a week.
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