Complaints about USAA

On this page you can see which complaints are submitted about USAA.

How to file a USAA complaint?

Whatever your complaint about USAA is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File USAA complaint' button.
2. Describe your complaint in detail, and suggest how USAA should resolve it.
3. Submit your complaint directly to USAA and mention that you posted your complaint on

Statistics of USAA in the category Insurance Companies

3 total complaints
3.0 /10
1 votes

Complaints overview


Complaint from on 21 May 2022 about USAA in category Insurance Companies

I have done my part to reach out and help usaa resolve my claim for hitting another person Once it was time to pay the company for the accident and take my rental back they wanted information that they should... Read more

late penalty (1 day)

Complaint from on 18 January 2022 about USAA in category Insurance Companies

I complained about a late penalty on a personal loan I had co-signed for my son because of complications arising from a winter storm that resulted in power outages all over North Carolina and my city in particular but was... Read more

USAA Mobile App

Complaint from on 14 January 2022 about USAA in category Insurance Companies

USAA Mobile Apps for androids is broken. After the checks photos are taken the CONTINUE button pops up but the app stalls at that point. The exact thing happens on the Beta app. I called the bank and the Rep was... Read more