USAA complaint: late penalty (1 day)

Name: late penalty (1 day)
Item: USAA
Author: Garrett

Open 18 Jan 2022 204 views Insurance Companies

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Filed 18 Jan 2022 by Garrett

I complained about a late penalty on a personal loan I had co-signed for my son because of complications arising from a winter storm that resulted in power outages all over North Carolina and my city in particular but was routed to a robotic responder. I requested that the $17 late fee should be rescinded.

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Case details

Status: Open
Company: USAA
Filed: 18 Jan 2022
Desired resolution: Rescind the late fee.
Problem: Late fee charged after storm outage
About: personal loan
At stake: $17

Progress

Filed
Company notified
Company replied
Resolved

18 Jan 2022 Complaint filed and published
18 Jan 2022 Message from Bizzy: we notified USAA about this complaint.

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