USAA complaint: USAA Mobile App

Name: USAA Mobile App
Item: USAA
Author: Matthew

Open 14 Jan 2022 225 views Insurance Companies

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Filed 14 Jan 2022 by Matthew

USAA Mobile Apps for androids is broken.
After the checks photos are taken the CONTINUE button pops up but the app stalls at that point. The exact thing happens on the Beta app.
I called the bank and the Rep was totally useless!

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Case details

Status: Open
Company: USAA
Filed: 14 Jan 2022
Desired resolution: They need to hire some one who kinow what the heck they are doing and then fix this darn problem.
Problem: App stalls during check deposit
About: mobile banking app

Progress

Filed
Company notified
Company replied
Resolved

14 Jan 2022 Complaint filed and published
14 Jan 2022 Message from Bizzy: we notified USAA about this complaint.

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