While Tropical Smoothie Cafe serves a delicious range of smoothies and sandwiches, complaint data from our community has flagged several recurring issues. Common complaints include long wait times, rude behavior from management, and incorrect or missing orders. Customers also report issues with being charged incorrectly and unresponsive customer service.
To avoid these issues, we recommend that customers double-check their orders and receipts before leaving the store. If you encounter a problem, document the issue and contact customer service immediately for assistance.
Do you have a dispute or had a bad customer experience with Tropical Smoothie Cafe? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Tropical Smoothie Cafe.
Our sentiment meter has detected that Tropical Smoothie Cafe complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Tropical Smoothie Cafe, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on October 31, 2025
We have received 1 complaints about Tropical Smoothie Cafe over the last 12 months. The graph below shows a monthly breakdown.
Curious about Tropical Smoothie Cafe's track record in addressing complaints within the Clubs / Pubs / Cafés category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Tropical Smoothie Cafe. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Tropical Smoothie Cafe by calling 1 (770) 821-1900. If you want to reach out to Tropical Smoothie Cafe through their own website, you can use their contact form.
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Helpful experiences shared by verified Tropical Smoothie Cafe customers. Search, discuss and connect with other people in our community.
Complaint from Sade Perkins on 15 April 2025 about Tropical Smoothie Cafe.
I took the place of a GM that made racial comments at me and 4 other people by saying black people hair nappy. I feel they only gave me the opportunity because she’s made a racist comment. After becoming the... Read more
Complaint from Lapowers402@gmail.com on 12 June 2024 about Tropical Smoothie Cafe.
My hours are cut all the time ( most of the time we're my pay is only 3hrs)and I get a schedule for the week of 28 hours yet ,I get cut less then 3hrs before my start time..This... Read more
Complaint from Va4545 on 04 April 2024 about Tropical Smoothie Cafe.
Waited over 10mins for an chai bowl while employee was busy giving her friend food and drink Read more
Complaint from Smithk on 10 September 2023 about Tropical Smoothie Cafe.
My name is Kristen and I have been waiting at the speaker at Tropical Smoothie over 25 min and they tell me they are too busy to take my order. I then proceed to go inside and no one even... Read more
Complaint from DomDom on 07 September 2023 about Tropical Smoothie Cafe.
The teller gave me my receipt ball up after she ask if I want it. Read more
Complaint from Richmond Bill on 07 July 2023 about Tropical Smoothie Cafe.
Using app first time. Ordered 20 minutes early. Got to store and watched over 15 customers order and receive their item. Asked about my order twice. Finally requested refund because app said I needed to talk to the counter for... Read more
Complaint from Seeqn on 28 June 2023 about Tropical Smoothie Cafe.
Multiple people can vouch for this that the Franchiser at this Location sucks and it is bad. First, off one person who worked there for 2 weeks has never gotten payed and they never ended up getting payed. So basically... Read more
Complaint from Ulonda19 on 08 June 2023 about Tropical Smoothie Cafe.
I was a current worker for tropical smoothie.The GENERAL MANAGER BRITTNEY ADKISON and her crew members where racially profiling me everyday all the crew members vape in the back office and sink area, no one is never in proper uniform,... Read more
Complaint from mjdsavgw on 03 May 2023 about Tropical Smoothie Cafe.
certain employees are given special treatment, can wear capri shorts to work when other workers were told NO, cut back on hours due to hiring more employees but most of the time not enough employees are working, OVER ALL NOT... Read more
Complaint from Angela Martin on 25 April 2023 about Tropical Smoothie Cafe.
Lately it always have been a problem i'm in the medical field, And we don't have time. In the medical field. Just to sit around and wait on things that wasn't right and to. Receive a attitude from. The staff... Read more
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