Tropical Smoothie Cafe Complaint Sentiment: Neutral

Our sentiment meter has detected that Tropical Smoothie Cafe complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Tropical Smoothie Cafe, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Tropical Smoothie Cafe complaint process

Do you have a dispute or had a bad customer experience with Tropical Smoothie Cafe? Submit your Tropical Smoothie Cafe complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Tropical Smoothie Cafe.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Tropical Smoothie Cafe complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Tropical Smoothie Cafe?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Tropical Smoothie Cafe complaints chart

We have received 7 complaints about Tropical Smoothie Cafe over the last 12 months. The graph below shows a monthly breakdown.

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Tropical Smoothie Cafe complaint statistics

Curious about Tropical Smoothie Cafe's track record in addressing complaints within the Clubs / Pubs / Cafés category? Dive into the all-time complaints data right here!

14
Total complaints
14
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 14 ratings

How to contact the customer service of Tropical Smoothie Cafe?

Below, you will find the contact information for the complaint department of Tropical Smoothie Cafe. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1 (770) 821-1900

You can contact the customer service of Tropical Smoothie Cafe by calling 1 (770) 821-1900. If you want to reach out to Tropical Smoothie Cafe through their own website, you can use their contact form.

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Tropical Smoothie Cafe reviews: (14)

Authentic experiences shared by our community for your benefit.

Rude

Complaint from Smithk on 10 September 2023 about Tropical Smoothie Cafe.

My name is Kristen and I have been waiting at the speaker at Tropical Smoothie over 25 min and they tell me they are too busy to take my order. I then proceed to go inside and no one even... Read more

Comments: 0
Rating:

No Manger No Refund Charged Twice

Complaint from Richmond Bill on 07 July 2023 about Tropical Smoothie Cafe.

Using app first time. Ordered 20 minutes early. Got to store and watched over 15 customers order and receive their item. Asked about my order twice. Finally requested refund because app said I needed to talk to the counter for... Read more

Comments: 0
Rating:

Franchiser/Boss

Complaint from Seeqn on 28 June 2023 about Tropical Smoothie Cafe.

Multiple people can vouch for this that the Franchiser at this Location sucks and it is bad. First, off one person who worked there for 2 weeks has never gotten payed and they never ended up getting payed. So basically... Read more

Comments: 0
Rating:

Discrimination

Complaint from Ulonda19 on 08 June 2023 about Tropical Smoothie Cafe.

I was a current worker for tropical smoothie.The GENERAL MANAGER BRITTNEY ADKISON and her crew members where racially profiling me everyday all the crew members vape in the back office and sink area, no one is never in proper uniform,... Read more

Comments: 0
Rating:

working conditions

Complaint from mjdsavgw on 03 May 2023 about Tropical Smoothie Cafe.

certain employees are given special treatment, can wear capri shorts to work when other workers were told NO, cut back on hours due to hiring more employees but most of the time not enough employees are working, OVER ALL NOT... Read more

Comments: 0
Rating:

Unhappy customer

Complaint from Angela Martin on 25 April 2023 about Tropical Smoothie Cafe.

Lately it always have been a problem i'm in the medical field, And we don't have time. In the medical field. Just to sit around and wait on things that wasn't right and to. Receive a attitude from. The staff... Read more

Comments: 0
Rating:

Gift card

Complaint from Yepate on 27 February 2023 about Tropical Smoothie Cafe.

I received a gift card for Christmas. I go to use the card and it said card not found. I go check online and there is a $25 balance. I have called for well over a month. I was... Read more

Comments: 0
Rating:

Rude Ass Manager

Complaint from Mad Ass Customer on 01 January 2023 about Tropical Smoothie Cafe.

My mother went into this facility and came out very upset. This is what happen and if you have cameras as the manager said to my mom please look at them this occurred on 123122 around 12:45pm at the 5... Read more

Comments: 0
Rating:

Nasty smoothie

Complaint from Jojo Wilson on 17 December 2022 about Tropical Smoothie Cafe.

My friend and I went here to try and get some smoothies and they weren’t tasting all too well. So we kindly went back in and asked if she could remake them and she only made one and it was... Read more

Comments: 0
Rating:

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