Our sentiment meter has detected that Costa Coffee complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Costa Coffee, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 15, 2024
Do you have a dispute or had a bad customer experience with Costa Coffee? Submit your Costa Coffee complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Costa Coffee.
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We have received 1 complaints about Costa Coffee over the last 12 months. The graph below shows a monthly breakdown.
Curious about Costa Coffee's track record in addressing complaints within the Clubs / Pubs / Cafés category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Costa Coffee. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Costa Coffee by calling 0333-003-5883. If you want to reach out to Costa Coffee through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Roger Bramley on 19 January 2024 about Costa Coffee.
I am trying to register my Costa Coffee Card using the website and every time it says you did nothing wrong but something went wrong try later, or words to that effect. I have tried over many days with the... Read more
Complaint from CHAIRBOYSBOY on 21 November 2022 about Costa Coffee.
From time to time Costa send me an e-mail offering a freebie (usually a drink). Redeeming the offer is dependent on my downloading an APP and visiting an outlet. I do not have a Smartphone so therefore unable... Read more
Complaint from Ricardo duarte on 27 August 2022 about Costa Coffee.
it happening months and months in 2022 tat costa coffee is providing paper cups as they are saying their dish washer is out of service. this is same excuse have been used for last few months .some time ago... Read more
Complaint from Embarrassed customer on 18 June 2022 about Costa Coffee.
I went to Costa on 16 june. I ordered a large coffee. Paid for it then asked the server could i use the toilet. I was told the toilet was out of order but i could go to the ... Read more
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