Sobeys Complaint Sentiment: Neutral

Our sentiment meter has detected that Sobeys complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Sobeys, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

Sobeys complaint process

Do you have a dispute or had a bad customer experience with Sobeys? Submit your Sobeys complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Sobeys.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Sobeys complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Sobeys?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Sobeys complaints chart

We have received 4 complaints about Sobeys over the last 12 months. The graph below shows a monthly breakdown.

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Sobeys complaint statistics

Curious about Sobeys's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!

9
Total complaints
9
Open Complaints
0
Complaints pending
0
Complaints resolved
1.7
/10 9 ratings

How to contact the customer service of Sobeys?

Below, you will find the contact information for the complaint department of Sobeys. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-888-944-0442
Contact form:

You can contact the customer service of Sobeys by calling 1-888-944-0442. If you want to reach out to Sobeys through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Sobeys reviews: (9)

Authentic experiences shared by our community for your benefit.

Spoilt goods bought twice

Complaint from Joezeez on 11 December 2023 about Sobeys.

I bought coconuts few days ago from Sobeys Pembina, Winnipeg, MB. Turns out all bad. Yesterday I went to shop at Sobeys Kenaston, Winnipeg, MB and same thing again. This is so ridiculous honestly. Read more

Comments: 0
Rating:

Fall

Complaint from Gaffer123 on 14 September 2023 about Sobeys.

11-September I slipped and fell straight back onto the floor. A customer had spilled a large container of yogurt on the floor. I reported it to the Store Manager who took my name and phone number and said... Read more

Comments: 0
Rating:

Verbally insulted by security person

Complaint from Your guest on 18 August 2023 about Sobeys.

I am a long term customer, 20 yrs., at this store. Aug.17 between 1 and 3 pm, I was verbally insulted by the security person. As I was at the self check out, he approached me, stating that... Read more

Comments: 0
Rating:

Pop exploded

Complaint from Thomas matychuk on 24 July 2023 about Sobeys.

I was going to buy a 6 pack of Pepsi when the one can exploded it was extremely loud and covered my self and my girlfriend in pop I got it in my eyes on my new hat and shirt... Read more

Comments: 0
Rating:

Butter crust bread

Complaint from Daffy Duck on 18 December 2022 about Sobeys.

I really like the store and never have a complaint. I have been buying Butter crust bread for quite sometime now and therefore paying more because the bread has body. When you toast it does not taste like paper like... Read more

Comments: 0
Rating:

Price gouging

Complaint from Hapdd@eastlink.ca on 25 October 2022 about Sobeys.

My wife purchased a beef tongue which was package as beef tongue ( believing it was a complete tongue, however, it was sliced in half lengthwise)The price was $13.77 .A few days later I went in and noticed a complete... Read more

Comments: 0
Rating:

unhelpful vs under-trained employee

Complaint from L.A. on 29 August 2022 about Sobeys.

August 29, 2022 Today, my mother and I went to west Brantford Sobeys for our bi-weekly trip. We purchase between 300-400 $ worth of groceries per visit. The cashier we had, who we have had before, offered to bag... Read more

Comments: 0
Rating:

Green Butter

Complaint from Linda Thorne on 25 August 2022 about Sobeys.

Purchased Our Compliments Butter - it turned green in butter dish after five days - WHY? Read more

Comments: 0
Rating:

Sobeys e-gift card from Scotia bank

Complaint from Yoge Jason on 20 August 2022 about Sobeys.

I have received a E-gift card worth $50 from Scotia bank and went to sobeys store (4101 Rochdale Blvd, Regina, SK S4X 4P7). I bought some food for my kids and went to pay for it. That billing person in... Read more

Comments: 0
Rating:

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