Sobeys complaint: Pop exploded

Complaint from Thomas matychuk reported on 24 July 2023 about Sobeys

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My complaint:

I was going to buy a 6 pack of Pepsi when the one can exploded it was extremely loud and covered my self and my girlfriend in pop I got it in my eyes on my new hat and shirt as well as some on my jeans my girl friend as she is at work was wearing her work uniform it is also wet from the pop I only took one photo because we began talking to a store clerk who said to us it can’t just explode you dropped it I told her no I never even picked it up yet she said no you dropped it then asked if we were together in the store (my gf and me) I said yes she said well one of you dropped it. I was called a liar and accused of dropping soda for no reason I asked for a manager at that point and she was rude and walked away from us I had to physically use my phone and call the manager just to get one to come assist in the problem I have Pepsi all over my self and in my eyes my sight is blurry so I’m sitting in the parking lot until my eyes are better so I can drive and I called my doctor about my eyes and was told to rinse them alot and the burning will take a few hours to go away so now I’m sticky my eyes are burning I can’t see I can’t rinse them and I’m stuck out side 35 degree weather and they offered to dry clean the clothes and a 15 dollar gift card for having your product ruin clothes exploded all over 2 of us and called a liar and accused of purposely dropping g the 6 pop. And I have to sit out side in 35 degree weather while my eyes are burning. So I would of thought do to the accusations and me having to phone a manager because the staff refused to call managers and they seen the video it’s on camera the pop just explodes 15 dollar gift card is an insult my gf Is now at work covered in pop was accused of dropping it and we were called liars

Suggested solution:

Alot more than a 15 dollar gift card I'm not calling a lawyer I was already told to call a lawyer but i won't if you are willing g to deal with this in a better way drycleanera is not acceptable nor is 15.00 gift card so my number is 1 3065107953

Sobeys complaint Pop exploded
Sobeys complaint Pop exploded
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