Sobeys complaint: Fall

Name: Fall
Item: Sobeys
Rating: 1
Author: Landra

Open 14 Sep 2023 113 views Supermarkets / Grocery Stores

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Filed 14 Sep 2023 by Landra

11-September I slipped and fell straight back onto the floor. A customer had spilled a large container of yogurt on the floor. I reported it to the Store Manager who took my name and phone number and said I’d get a call back. To date I have not received a call. This is unacceptable and disappointing.

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Case details

Status: Open
Company: Sobeys
Filed: 14 Sep 2023
Rating: 1/5
Desired resolution: I should receive a courtesy call and thoughtful compensation. My clothes were covered in yoghurt and I was hirt.
Problem: Slipped on spill in store, no callback

Progress

Filed
Company notified
Company replied
Resolved

14 Sep 2023 Complaint filed and published
14 Sep 2023 Message from Bizzy: we notified Sobeys about this complaint.

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