While Red Lobster is renowned for its seafood, complaint data from our community has flagged several recurring issues involving customer service and online order management. Common complaints include rude and unprofessional behavior from waitstaff, cold or improperly prepared food, and issues with inaccurate or missing online orders. Customers have also reported confrontations with management staff when attempting to resolve these issues.
To avoid these problems, we strongly advise customers to review their orders thoroughly before leaving the premises and to promptly report any issues to the management. Additionally, documenting your experience through photos and detailed notes can be helpful if you need to escalate the issue for resolution.
Do you have a dispute or had a bad customer experience with Red Lobster? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Red Lobster.
Our sentiment meter has detected that Red Lobster complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Red Lobster, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Red Lobster over the last 12 months. The graph below shows a monthly breakdown.
Curious about Red Lobster's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Red Lobster customers. Search, discuss and connect with other people in our community.
Complaint from carol fisher and ralph kulp on 26 November 2024 about Red Lobster.
I/we and family have been coming to this restaurant for years and today decided not to come back. with the exception of ALLIE (SP) the managers are poor not ckg on customers not making things right when ... Read more
Complaint from Angryinandeesin on 02 March 2024 about Red Lobster.
Me and my son and granddaughter recently dined in at red lobster.We had the worst possible experience that u could ever go through at a restaurant like that.Our waitress was rude crude and had a foul mouth in front of... Read more
Complaint from Shunda on 27 November 2023 about Red Lobster.
I hate this place! The interior of the establishment is dirty, NASTY with HORRIBLE customer service. ! I called to make a simple order of shrimp. The lady who was taking the order did not... Read more
Complaint from joshuamyra on 11 September 2022 about Red Lobster.
My wife and I, went to the Red Lobster Location on Weslyn Blvd. Rocky Mount NC. We asked to be seated in the area that we normally get, but they could not seat us there for some reason, so we... Read more
Complaint from Mrs. Bautista on 06 September 2022 about Red Lobster.
We took our 15-year-old granddaughter to Red Lobster to celebrate the end of summer and return to school. Unfortunately, our server, Sarah D., was the worst that we have ever experienced at a Red Lobster restaurant!! SLOW to... Read more
Complaint from Babar on 23 August 2022 about Red Lobster.
My husband and I drove an hour to eat at red lobster for the Monday special ultimate endless shrimp. After we were seated we asked and the waitress informed us they quit the Monday special last week. VERY Disappointed!!!... Read more
Complaint from Rose Powell on 31 July 2022 about Red Lobster.
I tried for an hour trying to order using the Red Lobster app yesterday. Tonight I used the Red Lobster website, called my local RL for help several times, then my order seemed complete and accepted. I wanted to take advantage of... Read more
Complaint from Mark M on 09 May 2022 about Red Lobster.
Let me start by saying my wife and I have been fans of Red Lobster for years beginning in the late 1990s and for the most part have been happy with the food and service. All that changed last night.... Read more
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