Red Lobster Complaint Sentiment: Negative

Our sentiment meter has identified a 100% increase in complaints about Red Lobster over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Red Lobster's offerings.

Sentiment data last updated on March 28, 2024

Red Lobster complaint process

Do you have a dispute or had a bad customer experience with Red Lobster? Submit your Red Lobster complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Red Lobster.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Red Lobster complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Red Lobster?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Red Lobster complaints chart

We have received 2 complaints about Red Lobster over the last 12 months. The graph below shows a monthly breakdown.

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Red Lobster complaint statistics

Curious about Red Lobster's track record in addressing complaints within the Restaurants category? Dive into the all-time complaints data right here!

7
Total complaints
7
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 7 ratings

Red Lobster reviews: (7)

Authentic experiences shared by our community for your benefit.

Rude waitress with a foul mouth

Complaint from Angryinandeesin on 02 March 2024 about Red Lobster.

Me and my son and granddaughter recently dined in at red lobster.We had the worst possible experience that u could ever go through at a restaurant like that.Our waitress was rude crude and had a foul mouth in front of... Read more

Comments: 0
Rating:

Rude af

Complaint from Shunda on 27 November 2023 about Red Lobster.

I hate this place! The interior of the establishment is dirty, NASTY with HORRIBLE customer service. ! I called to make a simple order of shrimp. The lady who was taking the order did not... Read more

Comments: 0
Rating:

Colder Than A Well Digger In The Uncon.

Complaint from joshuamyra on 11 September 2022 about Red Lobster.

My wife and I, went to the Red Lobster Location on Weslyn Blvd. Rocky Mount NC. We asked to be seated in the area that we normally get, but they could not seat us there for some reason, so we... Read more

Comments: 0
Rating:

WORST Server EVER!!

Complaint from Mrs. Bautista on 06 September 2022 about Red Lobster.

We took our 15-year-old granddaughter to Red Lobster to celebrate the end of summer and return to school. Unfortunately, our server, Sarah D., was the worst that we have ever experienced at a Red Lobster restaurant!! SLOW to... Read more

Comments: 0
Rating:

Mondays special

Complaint from Babar on 23 August 2022 about Red Lobster.

My husband and I drove an hour to eat at red lobster for the Monday special ultimate endless shrimp. After we were seated we asked and the waitress informed us they quit the Monday special last week. VERY Disappointed!!!... Read more

Comments: 0
Rating:

Online order or lack thereof

Complaint from Rose Powell on 31 July 2022 about Red Lobster.

I tried for an hour trying to order using the Red Lobster app yesterday. Tonight I used the Red Lobster website, called my local RL for help several times, then my order seemed complete and accepted. I wanted to take advantage of... Read more

Comments: 0
Rating:

Confrontation with the Manage

Complaint from Mark M on 09 May 2022 about Red Lobster.

Let me start by saying my wife and I have been fans of Red Lobster for years beginning in the late 1990s and for the most part have been happy with the food and service. All that changed last night.... Read more

Comments: 0
Rating:

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