Red Lobster complaint: Online order or lack thereof
Filed 31 Jul 2022 by rose
I tried for an hour trying to order using the Red Lobster app yesterday.
Tonight I used the Red Lobster website, called my local RL for help several times, then my order seemed complete and accepted.
I wanted to take advantage of the free delivery offer because I am handicapped and don’t want to drive after dark.
Two hours later no delivery; I called the Amarillo Red Lobster only to be told there was no record of my order.
Red Lobster seems not to care enough about their customers to make their online order system clear and informative.
I am mad, frustrated and disappointed. As well as a former customer.
Report
Discussion
0 comments
No comments yet. Been through something similar with Red Lobster? Start the discussion above.
More Red Lobster complaints
View all 8WORST Server EVER!!
We took our 15-year-old granddaughter to Red Lobster to celebrate the end of summer and return to school. Unfortunately, our…
Mondays special
My husband and I drove an hour to eat at red lobster for the Monday special ultimate endless shrimp. After…
Confrontation with the Manage
Let me start by saying my wife and I have been fans of Red Lobster for years beginning in the…