Most Common Little Caesars Complaints and Tips

While Little Caesars offers an affordable pizza option for many, complaint data from our community indicates several recurring issues affecting customer satisfaction. Common complaints include incorrect orders, extremely poor customer service, and low food quality, such as cold or undercooked pizzas. Customers also report disrespectful or unprofessional behavior from staff, and significant waiting times even with advance orders.

To avoid these issues, we advise customers to double-check their order details and request receipts to ensure accuracy. If possible, inspect your food before leaving the store and promptly contact customer support if any issues arise. Documenting your experience with photos or notes can be helpful when seeking resolutions.

How and why file a complaint about Little Caesars?

Do you have a dispute or had a bad customer experience with Little Caesars? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Little Caesars.

Little Caesars Customer Sentiment: Neutral

Our sentiment meter has detected that Little Caesars complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Little Caesars, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on November 1, 2025

Little Caesars complaints chart

We have received 2 complaints about Little Caesars over the last 12 months. The graph below shows a monthly breakdown.

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Media uploaded by our community

Little Caesars complaint: Food was not fresh poorly made
Little Caesars complaint: Rude employees
Little Caesars complaint: Poor quality and unwillingness to fix
Little Caesars complaint: Wait time was not what was said..food was cold..
Little Caesars complaint: Stealing
Little Caesars complaint: Sexual assault
Little Caesars complaint: Pizza was awful
Little Caesars complaint: Burnt disgusting pizza lazy employees
Little Caesars complaint: Undone Pizza Hut not even topping no toppings on the brand meaning my breadsticks can't even eat the pizza
Little Caesars complaint: Found metal in food
Little Caesars complaint: Crew member
Little Caesars complaint: Pizza not what is advertised.
Little Caesars complaint: Hungry people
Little Caesars complaint: Worst Pizza ever - little Caesars
Little Caesars complaint: OLD PIZZA
Little Caesars complaint: Terrible
Little Caesars complaint: Bad service
Little Caesars complaint: Worst customer service ever!
Little Caesars complaint: Aggressive Employee
Little Caesars complaint: Charged twice
Little Caesars complaint: Online in store price  difference,??
Little Caesars complaint: Filthy store
Little Caesars complaint: No food in container
Little Caesars complaint: Didn't get what I ordered and every time I call I geT no answer
Little Caesars complaint: Employee refused to make food and was trying to fight us outside of the little Caesar’s and wouldn’t give us a refubd
Little Caesars complaint: Pizza Quality
Little Caesars complaint: Pizza size small
Little Caesars complaint: Hair in one of my pizzas
Little Caesars complaint: Wrong Order
Little Caesars complaint: No refund

Little Caesars complaint statistics

Curious about Little Caesars's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

167
Total complaints
167
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 167 ratings

How to contact the customer service of Little Caesars?

Below, you will find the contact information for the complaint department of Little Caesars. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-722-3727
Contact form:

You can contact the customer service of Little Caesars by calling 1-800-722-3727. If you want to reach out to Little Caesars through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Little Caesars: (167)

Helpful experiences shared by verified Little Caesars customers. Search, discuss and connect with other people in our community.

told me they was not making any more pizza

Complaint from candice reece on 17 April 2025 about Little Caesars.

at 9:00 pm on a monday night i was told after waiting 30 minutes in line at williamston sc location they would not be making anymore pizza . I asked what time they closed and the response was 10 pm... Read more

Comments: 0
Rating:

Awful

Complaint from Onestrangechic on 20 December 2024 about Little Caesars.

Pizza was cold and was like rubber. Breadsticks were hard.I asked for butter and parm on whole pizza and only got it on the crust after they charged me extra $5 Read more

Comments: 0
Rating:

HOT N READY

Complaint from Anica Cantu on 27 September 2024 about Little Caesars.

Why is it that you are known for HOT N READY and every single time I come to any location especially this one there are no HOT N READYS?? They make sure there are made pizzas ready in them pick... Read more

Comments: 0
Rating:

Waiting

Complaint from Paula Satter on 30 July 2024 about Little Caesars.

Very disorganized. Ordered online for delivery that was due between 1214 1219. At 1217pm recv a text order running slightly behind we should expect delivery no later than 1235 that Cedric with Doordash was waiting at the store.... Read more

Comments: 0
Rating:

pizza was completely wrong

Complaint from nsa778867 on 30 July 2024 about Little Caesars.

i ordered pickup last night for my son i got home from work at 3 am and it was a totally different pizza he didn't like was he got and neither did myself Read more

Comments: 0
Rating:

Wrong Pizza and terrible customer service

Complaint from Jazzie0906 on 19 May 2024 about Little Caesars.

Went in to ordered a pepperoni and sausage pizza. Did n9tbrealize the order was done wrong. I received 1 pepperoni and 1 sausage. When I tried to explain the pizzas was wrong and asked for new one. The employee, who... Read more

Comments: 0
Rating:

Food was not fresh poorly made

Complaint from George1981 on 17 May 2024 about Little Caesars.

Went into little Caesar’s and ordered 2 deep dish one pepperoni one cheese, the pepperoni one had like the min amount of pepperoni on there and was under cooked, the cheese one was under cooked and cheese was sliding off... Read more

Comments: 0
Rating:

Poor Customer Service/Rude Employees

Complaint from Ms.KSmith on 11 May 2024 about Little Caesars.

Tried to call in an order, the call was picked up and immediately I was asked to hold. In listening to employees talk, I heard foul language, maybe a couple of customers came in but it took them 12 mins... Read more

Comments: 0
Rating:

POOR CUSTOMER SERVICE

Complaint from grigay on 25 April 2024 about Little Caesars.

I AM BOTH A FORMER, AS WELL AS A current former, EMPLOYEE, BUT MORE SO A CUSTOMER FOR MANY MORE YEARS THAN AN EMPLOYEE, both times COMBINED! THESE EVENTS TOOK PLACE DURING CURRENT FORMER EMPLOYMENT (03/2024): ABOUT 15... Read more

Comments: 0
Rating:

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