Do you have a dispute or had a bad customer experience with Goodwill Industries? Submit your Goodwill Industries complaint through our platform, so their customer service can reach out to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Goodwill Industries.
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Finally, we can turn your complaint into a professional Goodwill Industries complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Our sentiment meter has detected that Goodwill Industries complaints over the past 28 days have remained within our normal fluctuation range, showing a change of -16%.
Updated on September 30, 2023
We have received 193 complaints about Goodwill Industries over the last 12 months. The graph below shows a monthly breakdown.
Curious about Goodwill Industries's track record in addressing complaints? Dive into the all-time complaints data right here!
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Complaint from Janet B. on 30 September 2023 about Goodwill Industries in category Non-Profit
My complaint is about one of your workers on Line Ave. He was the rudes man he curse me told me he was not getting shout my car because of COVID his attitude was horrible told me he didn't care... Read more
Complaint from MarionT on 29 September 2023 about Goodwill Industries in category Non-Profit
I am absolutely appalled that goodwill who's website says passion, collaboration, INTEGRITY, stewardshop and compassion on their website page has a purse for $100.99 and a bag for $59.99 for sale in their store. This is a store that... Read more
Complaint from Leslie Sharkey on 29 September 2023 about Goodwill Industries in category Non-Profit
For the 1st time ever I had to do a return. Unaware that they do not return your money or even give me a receipt for the empty card they gave me. How embarrassing when I try to spend what... Read more
Complaint from Michelle99 on 26 September 2023 about Goodwill Industries in category Non-Profit
I was going to buy a picture for 29.99 and I turned the picture around and the original nee price was 19.97 so I asked to speak to the manager and see why a used item was priced $10.00 more... Read more
Complaint from Territo93 on 26 September 2023 about Goodwill Industries in category Non-Profit
My husband was screamed at and embarrassed by a older worker I think maybe manager he has very bad PTSD and anxiety so I didn't appreciate it. We come every Sunday and buy a lot sometimes we need to put... Read more
Complaint from BR33S1mps0n on 26 September 2023 about Goodwill Industries in category Non-Profit
I visited the Goodwill store in South Hill, Puyallup WA Today have NEVER been treated as poorly as I was today. Me my best friend were shopping I had finished shopping purchased my items before... Read more
Complaint from Karen Morrison on 24 September 2023 about Goodwill Industries in category Non-Profit
I went in yesterday and the pair of pants I wanted to buy had a red tag for $14.99 but was going to be in sale today for $1.99, so I decided to wait. I went in to buy them... Read more
Complaint from Not the one on 22 September 2023 about Goodwill Industries in category Non-Profit
They send trash then try to call them nope your on your own, so don't buy online unless you plan to waste your money Read more
Complaint from TOM EDWARDS on 18 September 2023 about Goodwill Industries in category Non-Profit
The complaint I have is woth the Goodwill Outlet in Jacksonville IL I am a reseller meaning I sell goods online. I go to the outlet picking for things to sell after I get off work at my full time... Read more
Complaint from Paul72 on 16 September 2023 about Goodwill Industries in category Non-Profit
Manager unwilling to sell merchandise on sales floor stated that it was display . I always thought anything donated to store was available for sale if on sales floor . The piece in question is a large Frankenstein door greeter plastic statue... Read more
