GM Financial Complaint Sentiment: Neutral

Our sentiment meter has detected that GM Financial complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with GM Financial, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on March 28, 2024

GM Financial complaint process

Do you have a dispute or had a bad customer experience with GM Financial? Submit your GM Financial complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of GM Financial.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional GM Financial complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about GM Financial?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

GM Financial complaints chart

We have received 5 complaints about GM Financial over the last 12 months. The graph below shows a monthly breakdown.

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GM Financial complaint statistics

Curious about GM Financial's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!

7
Total complaints
7
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 7 ratings

How to contact the customer service of GM Financial?

Below, you will find the contact information for the complaint department of GM Financial. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-284-2271
Contact form:

You can contact the customer service of GM Financial by calling 1-800-284-2271. If you want to reach out to GM Financial through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

GM Financial reviews: (7)

Authentic experiences shared by our community for your benefit.

Kristine Phillips Tammy Forthsyth

Complaint from Wpowell on 30 September 2023 about GM Financial.

Never had such Disrespect from a company GM FINANCIAL TEXAS OFFICE. tried for almost a yr to have my car note due date changed to my pay date certified letters .....emails ......calling .....NO RESPONSE called Kristine ... Read more

Comments: 0
Rating:

Disgusted with the way I felt verbally belittled

Complaint from Steve I have a lemon tahoe on 20 July 2023 about GM Financial.

I called in and was trying resolve a past due payment on my lemon ,and I had already talked to a supervisor 2moths prior about the issue and nothing became of it ,so Deann Sandoval reached out too me and... Read more

Comments: 0
Rating:

Wrongfully REPO ALSO refusal OF Spanish SPEAKER

Complaint from ALL4YOUCLEANING on 06 July 2023 about GM Financial.

I spoke to Erica (team leader) in the commercial collections Pam, Sandy per Erica no one else can help me and she makes the choices. Now I am doing my best to get help I asked for a Spanish speaking... Read more

Comments: 0
Rating:

Repossession of Vehicle

Complaint from Faithoverfear123 on 28 June 2023 about GM Financial.

I had a payment set up for June 15, 2023, however my car repossessed on June 11, 2023 with no warning by phone or in writing! When I contacted GM financial I was told that it didn’t matter that... Read more

Comments: 0
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Insurance check complaint

Complaint from Joecotton254 on 28 June 2023 about GM Financial.

GMC financial will not Authorize the shop to fix my broken glass that's been broke for over ṭwo months. The truck is not operable and now they are saying that they need the truck to be fixed prior to sending... Read more

Comments: 0
Rating:

lost bill to location more than once

Complaint from retired worker on 09 March 2022 about GM Financial.

I mailed my car payment on 1-31-22 to Phoenix, AZ and it still has not made it to its destination. I had to electronically make February payment. I sent another payment for March now with 2 payments in the system.... Read more

Comments: 0
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