Our sentiment meter has identified a 100% increase in complaints about Flight Centre over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Flight Centre's offerings.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Flight Centre? Submit your Flight Centre complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Flight Centre.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 7 complaints about Flight Centre over the last 12 months. The graph below shows a monthly breakdown.
Curious about Flight Centre's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Indran on 29 March 2024 about Flight Centre.
Sent many emails to Flight Centre Cresta . Getting no positive response . gone more than 3 weeks now. We had to hire another transporter to take us to our hotel at Centara Grand. Read more
Complaint from Oscar Dela Cruz on 01 October 2023 about Flight Centre.
Im trying to request for change flight for my mother in law but they said can’t do anything for some reason . Read more
Complaint from NB27 on 28 September 2023 about Flight Centre.
Asked for a flight to be booked repeatedly, was given quote, then delayed responses for days resulting in escalated emails. Phone calls were not answered and by the time they responded the flights were increased in price. Tried to continuously... Read more
Complaint from MMurray on 15 September 2023 about Flight Centre.
I canceled my purchase with Flight Center more than 4 months before the trip, we asked for a refund and no one is helping to resolve anything. Read more
Complaint from Sld on 27 July 2023 about Flight Centre.
Your complaint Purchased airline tickets through flight centre in Nov 2019, for $7619.40 covid travel restrictions ceased us using tickets in July 2020, a refund was offered at a cost of a cancellation fee at our expense when all flights... Read more
Complaint from KerryP001 on 30 June 2023 about Flight Centre.
I have contacted several times. I have sent emails rung just told it could take 12 weeks no response to emails. Again I find myself having to re email as the previous emails are not answered. Some feedback would not only... Read more
Complaint from Douglas Trotman on 18 June 2023 about Flight Centre.
Booked the journey leaving 26th April (this year). I made a point of asking my Flight Centre contact if my baggage would be handled by Qantos all the way from London to Adelaide, knowing that the last part of my... Read more
Complaint from unsatisfactory on 24 April 2023 about Flight Centre.
Refund Submission 1856584 was lodged in December 2022 at Flight Centre Maroochydore Q 4558 after being told it could take up to twelve weeks. We are now in 24th April 2022 without any progress been made towards a settlement. Malaysia... Read more
Complaint from Remi on 21 March 2023 about Flight Centre.
Cancelled a flight with Flight Centre one year ago. Have been emailing phoning them since but we keep receiving different information and no refund has been issued yet. We were told this process would take 12 weeks but it... Read more
Complaint from bignev on 08 January 2023 about Flight Centre.
hello, we went into flight centre hervey bay stockland where 2 ladies were sitting chatting to each other, no one else were in the shop , we wanted to make booked flights to NZ and was told we have to... Read more
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