Flight Centre complaint: Extra payment
Filed 11 Feb 2020 by Dumpling66
Booked flights from Albany to Perth then on to Melbourne return. Gave passports to travel agents who booked flights .
After returning home I noticed that my partners surname was wrong.
Returning the following day to point out mistake .
They informed me it would cost me another £560 dollars to correct after contacting the airlines involved.
After sorting everything out the flight Centre said they would only charge me £262 dollars as it was there mistake.
Did not have a choice but to pay this as would have lost my flight and money
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