While Comcast offers a wide range of cable and internet services to millions, complaint data from our community has flagged several recurring issues. Common complaints include ongoing modem issues, internet speeds that are significantly lower than promised, and outdated channel selections. Customers also report frequent internet outages and difficulty getting timely support, even in critical situations such as those involving first responders.
To avoid these issues, we strongly advise customers to regularly update their service equipment and thoroughly document any service issues, including speed tests and communication with customer service. Additionally, ensure to resolve any installation issues promptly by tracking the progress closely and keeping records of all interactions.
Do you have a dispute or had a bad customer experience with Comcast? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to Comcast.
Our sentiment meter has detected that Comcast complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Comcast, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about Comcast over the last 12 months. The graph below shows a monthly breakdown.
Curious about Comcast's track record in addressing complaints within the Internet Providers, Telecom, TV / Series category? Dive into the all-time complaints data right here!
Helpful experiences shared by verified Comcast customers. Search, discuss and connect with other people in our community.
Complaint from moonlight03@comcast.net on 15 September 2022 about Comcast.
ongoing modem issues, on and off, blinks, internet, tv goes down, have to reboot constantly have techs come out, nothing wrong, everything looks good, NOT! spinning cirlce while watching tv, have to reset everything all the time, tv shuts off... Read more
Complaint from Lynthomas on 13 April 2022 about Comcast.
I can't stream anything nor can we use our devices simultaneously. We pay for 600 - 1200 mbps and a speed test shows we're getting 56 to 62 mbps. Dial up is faster. I've been on the phone with these... Read more
Complaint from big R on 04 April 2022 about Comcast.
I just got comcast and the channel line up is almost 6 yrs old. There is no more cltv from chicago been gone for at least 3 yrs, and marcee sports that due the chicago cubs are in the 3th... Read more
Complaint from Todd_ginsberg@comcast.net on 10 January 2022 about Comcast.
Hello. My internet has gone out numerous times over the past few days. What is happening? It’s frustrating to have to work with internet outages. What is the status? Will this continue? What refund... Read more
Complaint from Sabrinamoranicloud.com on 08 May 2020 about Comcast.
I am Sabrina, a first responder . I work as a surgical scrub in LD at O’Connor Hospital here in San Jose ca, everyday I walk into the Hospital I put my life and my family’s life on the line... Read more
Complaint from Chriswalters on 30 January 2020 about Comcast.
Comcast tech. Came to my house to connect the cable and internet .in the process he managed to cut the cable to basement beyond repair, the cable line leading to the tv Comcast field supervisor came to the house... Read more
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