RBC Royal Bank Complaint Sentiment: Neutral

Our sentiment meter has detected that RBC Royal Bank complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RBC Royal Bank, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 15, 2024

RBC Royal Bank complaint process

Do you have a dispute or had a bad customer experience with RBC Royal Bank? Submit your RBC Royal Bank complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RBC Royal Bank.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RBC Royal Bank complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RBC Royal Bank?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RBC Royal Bank complaints chart

We have received 2 complaints about RBC Royal Bank over the last 12 months. The graph below shows a monthly breakdown.

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RBC Royal Bank complaint statistics

Curious about RBC Royal Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!

9
Total complaints
9
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 9 ratings

How to contact the customer service of RBC Royal Bank?

Below, you will find the contact information for the complaint department of RBC Royal Bank. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-769-2553
Contact form:

You can contact the customer service of RBC Royal Bank by calling 1-800-769-2553. If you want to reach out to RBC Royal Bank through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

RBC Royal Bank reviews: (9)

Authentic experiences shared by our community for your benefit.

Did not receive Bitcoin profit as promised

Complaint from Airport worker on 02 August 2023 about RBC Royal Bank.

Elizabeth *** was paid an upfront commission of $12,000 and she did not post the profit into crypto.com wallet address as promised. I paid taxes on the profit in the amount of $8,900. I paid for the following fees through... Read more

Comments: 0
Rating:

Rbc gave my money away without my approval

Complaint from S zerr on 16 March 2023 about RBC Royal Bank.

I am on 2 pensions for disability and I have had $ 494.00 withdrawn from my Deposit Only account the Royal bank failed to stop 2 payments last summer and couldn't guarantee they could protect my money... Read more

Comments: 0
Rating:

RBC Telephone Answering System

Complaint from Krisa on 23 December 2022 about RBC Royal Bank.

The phone system does not provide an option to speak to a live person. This may result in your customer having to come into the branch (perhaps from another city) to resolve a concern or question also resulting is customer dissatisfaction... Read more

Comments: 0
Rating:

Resolution required

Complaint from sara bristow on 14 July 2022 about RBC Royal Bank.

Since I wrote this complaint below, (June 7, 2022) I sat in my local RBC branch until I was able to to speak in person with someone who was able to put me in contact with a branch manager.... Read more

Comments: 0
Rating:

Cannot deposit cheque returned because of poor image

Complaint from theclays on 07 June 2022 about RBC Royal Bank.

We are long-standing clients of RBC. We have all our bank accounts and online investment accounts at RBC, with the exception of a savings account at Tangerine. Until a recent incident we have been perfectly satisfied with the... Read more

Comments: 0
Rating:

Unjustified hold

Complaint from Kamelion6969 on 03 February 2021 about RBC Royal Bank.

I was told when I called the 1888 number twice that if I brought the check that was drawn on the royal bank to the bank in person, I would be able to cash it without issue. I made an... Read more

Comments: 0
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