While RBC Royal Bank provides a wide range of financial services to its customers, complaint data from our community has highlighted several recurring issues. Common complaints include unresolved issues with Bitcoin transactions, unresponsive and unhelpful customer service, and unauthorized transactions. Customers also report problems with account access during the COVID-19 pandemic, issues with cheque deposits due to poor image quality, and unexplained holds on their accounts.
To avoid these issues, we strongly advise customers to keep detailed records of all communications with RBC, ensure all documentation is clear and accurate, and follow up persistently if issues remain unresolved. Additionally, consider setting up alerts for any account activity and always verify transaction details promptly.
Do you have a dispute or had a bad customer experience with RBC Royal Bank? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to RBC Royal Bank.
Our sentiment meter has detected that RBC Royal Bank complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RBC Royal Bank, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 3, 2026
We have received 0 complaints about RBC Royal Bank over the last 12 months. The graph below shows a monthly breakdown.
Curious about RBC Royal Bank's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of RBC Royal Bank. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of RBC Royal Bank by calling 1-800-769-2553. If you want to reach out to RBC Royal Bank through their own website, you can use their contact form.
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Helpful experiences shared by verified RBC Royal Bank customers. Search, discuss and connect with other people in our community.
Complaint from Airport worker on 02 August 2023 about RBC Royal Bank.
Elizabeth *** was paid an upfront commission of $12,000 and she did not post the profit into crypto.com wallet address as promised. I paid taxes on the profit in the amount of $8,900. I paid for the following fees through... Read more
Complaint from ychernin on 04 July 2023 about RBC Royal Bank.
I was 3 hours on the hold !!!!! I just need to order my corporate card replacement!!!! Is this service? You must fired manager from this team immoderately , I going to close all my accounts with RBC !!!!... Read more
Complaint from S zerr on 16 March 2023 about RBC Royal Bank.
I am on 2 pensions for disability and I have had $ 494.00 withdrawn from my Deposit Only account the Royal bank failed to stop 2 payments last summer and couldn't guarantee they could protect my money... Read more
Complaint from Krisa on 23 December 2022 about RBC Royal Bank.
The phone system does not provide an option to speak to a live person. This may result in your customer having to come into the branch (perhaps from another city) to resolve a concern or question also resulting is customer dissatisfaction... Read more
Complaint from Juls42 on 27 September 2022 about RBC Royal Bank.
I have never had any difficulty with banking. Until I made the choice to cash a few of my friends CERB checks. I've been cashing third party checks in this bank account for the past few years... Read more
Complaint from sara bristow on 14 July 2022 about RBC Royal Bank.
Since I wrote this complaint below, (June 7, 2022) I sat in my local RBC branch until I was able to to speak in person with someone who was able to put me in contact with a branch manager.... Read more
Complaint from theclays on 07 June 2022 about RBC Royal Bank.
We are long-standing clients of RBC. We have all our bank accounts and online investment accounts at RBC, with the exception of a savings account at Tangerine. Until a recent incident we have been perfectly satisfied with the... Read more
Complaint from Deelited on 06 May 2022 about RBC Royal Bank.
I live in London England UK. I have an account with RBC opened about 8 years ago. I now wish to close this account and have my funds transferred to my UK account. Despite emailing and explaining that I cannot call them... Read more
Complaint from Kamelion6969 on 03 February 2021 about RBC Royal Bank.
I was told when I called the 1888 number twice that if I brought the check that was drawn on the royal bank to the bank in person, I would be able to cash it without issue. I made an... Read more
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