While PUBG MOBILE is enjoyed by millions of players worldwide, complaint data from our community indicates several prevalent issues. Common complaints include accounts being hacked, accounts being banned without clear reasons, and missing in-game items. Customers also report concerns about potential scammers within the game.
To avoid these issues, we recommend enabling two-factor authentication for your account, regularly monitoring account activity, and being cautious about interacting with unknown players. If you encounter problems, immediately contact customer support, document all interactions, and gather any relevant evidence to support your case.
Do you have a dispute or had a bad customer experience with PUBG MOBILE? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.
We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.
Just looking for information? Search through all complaints we have received related to PUBG MOBILE.
Our sentiment meter has detected that PUBG MOBILE complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with PUBG MOBILE, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on February 4, 2026
We have received 0 complaints about PUBG MOBILE over the last 12 months. The graph below shows a monthly breakdown.
Curious about PUBG MOBILE's track record in addressing complaints within the Gaming category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of PUBG MOBILE. To amplify the impact of your complaint, please use our complaint form.
For PUBG MOBILE support through email, send your inquiry to pubgmobile_business@tencent.com. If you want to reach out to PUBG MOBILE through their own website, you can use their contact form.
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Helpful experiences shared by verified PUBG MOBILE customers. Search, discuss and connect with other people in our community.
Complaint from Dhookeeya meetradeo on 07 December 2023 about PUBG MOBILE.
I give him my account to play and he change everything on the. He change my password Facebook and he change number phone also,now he changed the puesdo three time !! Do something for me i have all proof about my... Read more
Complaint from Rano_pg on 28 November 2023 about PUBG MOBILE.
Please help solve my problem. On October 7, 2023, I was playing and suffered from high ping and crashes in the game. I stopped playing until the next day to return, then I was surprised that my account was blocked... Read more
Complaint from Mufit on 08 October 2023 about PUBG MOBILE.
My account got hacked from a russian hacker on 15th of august 2023 I have tried reaching to the support to restore it and they refuse to restore my account I have spent over £35k on the account Read more
Complaint from Yemeni on 12 December 2022 about PUBG MOBILE.
Dear Sir, I have pubg Mobile account and i spend around 15,000 USD on my account and on the 10th of December, 2022 i found that my account has been banned for 10 years and de reasons why that i used... Read more
Complaint from Sh00tingStar on 08 November 2022 about PUBG MOBILE.
So 4 years ago when PUBG Mobile first lunch I was interested to play the game. Hence, I downloaded the game and play as well as purchased the UC which is the currency for the game which you require to buy... Read more
Complaint from L7N on 11 May 2021 about PUBG MOBILE.
Hi, i recently contacted the fbi for investigations against pubg mobile for scamming peoples money and also for allowing to people who are under 18 to gamble in these scamming spin and boxes. For people who play pubg, they know... Read more
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